ibis Toulouse Centre

Beddings changed daily. Room quite small + no kettle in room. But location close to restaurants and city centre.

I went with friends for a rugby weekend. Right from the check in I was impressed with the staff. They went out of their way to help (which was appreciated as I am disabled). I had lots of help with things like getting my buffet breakfast and helping to put my shoes on. The staff were friendly and efficient and dealt with my stay very professionally. I have stayed here before as the hotel has everything I need and is in the perfect location for what I need.

Nice staff- great service - good location for the town centre , restaurants and pubs etc. Bus station very close by and small supermarket too. Bedroom was compact but perfectly adequate for a short stay. Breakfast buffet had lots of variety and plenty of nice fresh foods. Would stay again :-))

We are very angry and disappointed after our stay in this hotel. When we got in, we got placed in a room on the 3rd floor. All good until when a large group of adult male guests were placed in the rooms right next to us. We were SURROUNDED by them! They were partying with VERY loud music, singing, yelling and banging on things... They were also going around the floor, knocking on doors!!! After a few hours, we could not take it anymore and I got downstairs and complained. I was hoping for a new room which I got but I got the DISABLED room!!! This is unacceptable as of course the room has not the usual features of a normal room. The bathroom was totally flat (obviously, as it is for disabled people) and the water rolled everywhere! It had a really strong smell, which we presume comes from the fact it does not get used very often. More than this, we found it very offensive that instead of getting a normal room we got clearly the room that does not get booked too much, that most likely nobody wants and that is the farthest away from the entrance! We believe this was done on purpose because we complained. I also believe this is discriminatory, disrespectful towards my mother and just plain very bad customer service. I feel I overpaid for this stay having been given a room that was not suitable for me and my mother's needs. We did not feel welcome at all, actually we feel violated of our rights, and incredibly humiliated!

Very good location for the price. Friendly helpful staff.

Not the best Ibis we've stayed in. Staff seemed a bit too casual to focus on delivering service. Nobody available at check out, we had to go get a waiter from the breakfast area. Bar was totally unattended both nights we stayed, with dirty glasses everwhere. Given bad directions to a local restaurant from front desk. Room was standard Ibis, but a bit dated. We've had much better stays at this chain. Noisy room with smokers below our window. The only positives, nearby public parking 12€/day and the great location in center of city. Walkable to all the sites and close to the great Victor Hugo market.

My second time here in this lovely city and great hotel. The rooms are small but very comfortable and the hotel puts on superb breakfast. Lovely staff. What can I say but I'll be back. Thank you to the hotel staff.

Great stay! Good location. Clean rooms. Fantastic staff. Great WiFi. Small room but just enough for us. We really enjoyed our stay — thank you!

Good location, room reasonable sized for an inner city hotel. Corridor and stairwell decor dated.