The St. Regis Hotel

The service was very high end compared to what I was expecting.

Great location, nice well appointed rooms, secure parking heart of downtown Vancouver and a decent breakfast included.

Great little hotel in the middle of everything. Nice room, wonderful service, ample bathroom, lots of storage space , tasty breakfast, great internet. We were upgraded from the reserved queen to a king, only area for improvement was shower water pressure. I know the low volume is greener, so that might be a positive for someone else. Highly recommended.

It was great. Over the years the service and rooms have remained consistently high. The staff are welcoming in a friendly and professional way.

Lovely hotel, professional staff, good location downtown.

OK, but nothing special. Room is small Hard to even have suitcase left open. Placement of power outlets is strange. To make coffee had to move coffee maker from where it was on dresser (no outlet easily available) to desk and then move back. Not the type of thing you normally have to do in a high end hotel. Nice linens but pillows are heavy and not comfortable (for my taste). Service by front desk staff was either great or terrible. Staff during the day was spot on with recommendations and helping out. The late night guy was terrible. At about 1am asked him to call for a taxi, waited 15 minutes and nothing, and he disappeared. I went out on the street and rain and had no luck, so came back in and since he was not at the Front Desk loudly said "hello" several times with no reply. Finally saw a leg in a chair--evidently he had gone to the back area to sleep or rest. Finally he came out and I asked again to call a taxi, he did without comment and left again. I was not sure if he had called or not since he did not say anything. So I went out again and got the taxi myself.

Great location, comfortable room, friendly staff. The free full breakfasts and phone calls make this hotel even more desirable. Would absolutely stay here again. One note, the single elevator means taking the stairs a lot (especially if you're on a low floor).

Proximity to city centre was great!

Great stay, the room was very comfortable and the staff was extremely helpful and friendly. The property is centrally located and we were able to walk pretty much everywhere that we wanted to go.

Staff very helpful. Room attractive and up-to-date, but small. Parking is in a separate building next door. Superb breakfast included. Location is very convenient. We will definitely stay here again.