NH Ciudad de Santiago

Staff was very nice and professional. Bed is comfortable. Bathroom was leaking and my room door does not close easily. It looks like someone busted the door and fixed it half way.

This hotel NH Santiago, is terrible dirt, old furniture, and many things but the photo that Expedia puts on your page does not correspond to the room offered by this talk to the general manager. Expedia did not notify to inform you that it would be changing the date and they will charge one more night Very bad experience the hotel and the service of Expedia

Close to the Salvador subway station. Nice-looking facility, but rooms that have not yet been reconditioned are rather worn-looking - and small. Very good bed, with a lightweight covering. Only a single chair in a 2-room suite. Included breakfast was adequate. Glass of wine at the bar was pricy

Location is great, i was actually able to walk from the hotel to downtown and main attractions in the area and walked back to the hotel, all about 15km very nice!

The service at front desk is terrible, Mr Yergo Villegas is the person in charge to make miserable my staying. I asked for help several times and he didn't pay attention to my request including bottled water to my room and hot water for my shower. In general the services are terrible, the restaurant offers a menu but they said they have very limited options and only diet sodas. The walls in the room and in general are dirty and the staff is not well trained to attend the guests. Certainly I would never stay again or recommend this property.

The staff at the hotel was wonderful, very helpful. The room was comfortable. The location was great. The only issue was the bathroom. There was mold in the shower, tile not clean, hard to get hot water and it was definitely in need of an update. If that bothers someone, they probably wouldn't want to stay here. Otherwise, good experience.

For the price it was good value,not the most central of location though manageable. Hopefully it will get a renovation soon.

It was our first stop of our honeymoon and the hotel left us a nice surprise desert and wine when we arrived in our room. Location is good as it is close to lots of major tourist attractions, a safe area too.

Excellent location, easy to access, close to downtown and also close to Providencia. Very friendly staff

.ROOMS WERE SPACIOUS AND VERY WELL APPOINTED BREAKFAST WAS NICE AND YOU COULD ACTUALLY CHOOSE YOUR COOKED OPTIONS. VERY RARE NOWADAYS. LOCATION WASVERY CONVENIENT, YOU ARE NOT RIGHT IN THE CITY CENTRE BUT WITHIN 5 MINUTES