Super 8 by Wyndham Augsburg

The worst stay of my life

When we got to our room on a cold, rainy day, the AC was set to minimum. We turned it off, but the temperature did not get higher than 15 centigrades over the whole night (there was no heating option). We were feeling sick just by sitting there. We also had an unpleasant situation with the staff. The hotel offers free parking spots. When we arrived we saw a note on the hotel parking that it is EUR 10 per night so we parked nearby. On check-in, we asked the receptionist about the parking, and we showed our reservation details to prove that it included free parking. We confirmed with receptionist that we can repark the car and use the hotel parking for free. He gave us a printout and told us to scan it when leaving the parking next day. On the next day after we checked out, it turned out the ticket was valid only for the previous day. We went back to the reception to ask about that, and then another receptionist (Lina) told us that the ticket was indeed only valid for the previous night and it was meant for us to exit the parking as we (supposedly) entered it unwilling to pay. This was obviously not the case, and we explained her what we heard from the receptionist the night before. We also showed her our parking printouts with entry date after we got the "exit" printout, not before. She was rude, did not want to listen and said that we entered the paid parking so we need to pay. The discussion ended up with an attitude of "pay up or I don't care, ten Euro is not a big deal".

Tomasz, 1 đêm nghỉ, thg 8 27, 2021

Nhận xét từ khách hàng thật của Hotels.com

Stay

Rooms are very modern and functional and are good value for money. Only annoying thing was the smell from the shower sink which was hopefully just bad luck and not a structural issue for all rooms.

Christoph, 1 đêm nghỉ, thg 8 17, 2021

Nhận xét từ khách hàng thật của Hotels.com

Very good, but free parking not guaranteed

Very nice hotel, new, clean, but there are not to many free parking spots, they say free parking but then they charge you when the free spots are full, apart from that, Very nice hotel!

Guðmundur, 1 đêm nghỉ, thg 8 4, 2021

Nhận xét từ khách hàng thật của Hotels.com

Clean modern and roomy

Height restriction makes it difficult to park vans. There is on street parking as well as on site. Clean modern and roomy. Easy to find. I put it in my GPS so i can stay again.

Nick, 1 đêm đi công tác, thg 12 1, 2020

Nhận xét từ khách hàng thật của Hotels.com

Good place to stay

Enjoyed my stay, breakfast very good. Easy to find hotel and parking on site. Very confused about Hotels.com errors about this site which I screen-shotted suggesting there's a sauna and spa, there is not. I booked specifically for those and was disappointed.

Bobby, 1 đêm nghỉ, thg 9 19, 2020

Nhận xét từ khách hàng thật của Hotels.com

sehr zufrieden

Kinder waren begeistert. Ich auch. Sehr sauber, sehr freundlich (kostenlos Milch für den Junior im Fläschchen bekommen). Alles war perfekt für uns. Frühstücksbuffet reichhaltig, wunschlos glücklich. Zimmer sehr sauber, wir haben traumhaft geschlafen. 5. Stock mit Blick auf den Hotelturm ist abends toll beleuchtet. Trotz angekündigtem Doppelbett wurde ein drittes Bett ins Zimmer gestellt. Danke für diesen schönen Aufenthalt.

Tamara, 1 đêm nghỉ cùng gia đình, thg 11 3, 2021

Nhận xét từ khách hàng thật của Hotels.com

Hotel at it's best.

Perfekte Hotelmaschine ohne jeden Makel.

1 đêm nghỉ, thg 10 6, 2021

Nhận xét từ khách hàng thật của Hotels.com

Wir haben eine Nacht in diesem Hotel übernachtet und es war alles bestens. Lediglich das Frühstücksbuffet war eine Katastrophe. Um 9:30 Uhr gab es bereits kein Brot mehr nicht einmal Teller waren vorhanden. Die Kaffeemaschine funktionierte nicht und das zuständige Personal war sehr unfreundlich.

Marc, 1 đêm đi nghỉ cùng bạn bè, thg 9 9, 2021

Nhận xét từ khách hàng thật của Expedia

Super Hotel perfekt für Ausflüge. 20 Minuten zu Fuß in die Innenstadt…. Top

Uwe, 3 đêm đi công tác, thg 9 8, 2021

Nhận xét từ khách hàng thật của Hotels.com

Wenn es sein muss gehts

Das gute vorne weg, das Hotel ist sehr sauber und sehr gut in schuss! Auch die Lage ist sehr gut. Ob mit dem Auto oder den öffentlichen Verkehrsmitteln. Parkplätze gibt es for free vor dem Hotel oder bezahlt in der eigenen Tiefgarage die immer fast leer war. ABER! Es gibt doch eins zwei Dinge die mich persönlich hindern nur im Notfall wieder in das Hotel zu gehen. 1.Am ersten Tag hat es auf dem Zimmer unheimlich nach Abfluss gerochen. Der Geruch ist erst nach mehrmaligen Wasser laufen lassen und Duschen verschwunden. 2.Am 3.Tag gab es Abends einfach kein warmes Wasser zum Duschen. 3. und das war leider schon bei meinem letzten Besuch in diesem Hotel so, das Frühstücksbuffet geht gar nicht. An einem Tag gab es einfach nichts, außer Brötchen und Mahrmerlade. Alles andere war leer. Srlbst Tassen und Gläßer waren leer. Man musste sich den Kaffe in einem Pappbecher raus lassen. Einmal kann das ja passieren, es war sehr voll an dem Morgen und augenscheinlich wenig Personal vorhanden. Leider hat sich dieser Umstand aber über die Tage nicht geändert. Mal war dies leer, dann wieder das. Selbst bei 30 min Anwesenheit hat sich das nicht geändert. Schade, denn ansonsten kann sich das Hotel echt sehen lassen. Aber bei 12€ pro Tag pro Frühstück ist das einfach nicht okay

4 đêm đi công tác, thg 9 5, 2021

Nhận xét từ khách hàng thật của Hotels.com