8/10 - Rất tốt
14 tháng 1, 2025
Our stay was very comfortable. We thought we had booked the deluxe garden room, but unfortunately we had not. The front desk person Sandy, was very accommodating, and was able to get us a room w/a garden view.
The gentleman Desir, took our bags to the 3rd floor, only to have to bring them back down again. He did all this w/a smile on his face.
Jodi, the concierge, was excellent! She explained the Fish Fry event to us, made the arrangements for the cab to get us there, advised us about the restaurants that were being showcased. She was able to get us reservations at the Mangrove, and Magnolia, which we were so pleased about. Open Table offered no reservations till the 20th. We were leaving on the 13th. But Jodi came through for us!
Emanuel at the front desk was also extremely helpful and answered all our questions w/a smile.
The staff was excellent, including the breakfast staff.
However, the hotel could use some more sprucing up. Maybe they are still in the process of renovating?
The premises were clean, the guests were courteous to one another, no loud noises, very calm, and peaceful. in fact the entire island was fabulous! We would go back in a heartbeat! Thank you TCI !!!
Anjali
Anjali, nghỉ 5 đêm cùng bạn bè
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