PARKROYAL Kuala Lumpur

Friendly staff, nice room & the view, facility good, internet good, house keeping staff awesome.

We stayed 3 nights at this hotel. Service was so-so meaning mediocre. The hotel is abit old, close to 45 years old. Half the elevators doesnt work at night. Room Carpet aged, needs to be replaced. We got an upgrade to aclub room and it still disappoint us. Breakfast was mediocre with abit of here and there. Back in those days the hotel was fantastic and even with their breakfast. I rate this as a 3.5☆ hotel.

First impression about service wasn’t good but once I complained to Service manager Shante she took over and made our stay pleasant.

Hotel service is great and staff are very nice. The hotel itself was nice, not brand new but good. The breakfast has a lot of variety, def book that in your stay. The location is in the center of all shops/foods/bars. The pool is small but clean.

Hotel was quite noisy due to building works outside, I thought the rooms could be cleaner.

Overall stay at Parkroyal Kuala Lumpur was pleasant as always

Good service. Front office take a bit more time, if can have few more ppl is better.

Hotel location good. MRT & LRT stations nearby. Surrounded by Shopping Malls and restaurants. Staffs very courteous and helpful. Breakfast was wonderful. Lots of choice and delicious. Room services are great feel comfortable. May comeback again.

Hotel is in a central city location (Allow extra time to and from hotel by car as on very busy street that can take time to get to hotel entrance). My room was in an OK condition, however the bathroom smelled of cigarette smoke and I has to inform the reception who offered air freshener. Room did not pick up external noise, however internal hallway was a bit noisy. A good selection of food was on offer for breakfast, and gym/pool clean and well appointed.

Staying this hotel for many times and still the same. I love this so much. Only the price is a bit high.