Hyatt Place Secaucus/Meadowlands

Very nice and convenient

leonard, 3 đêm nghỉ, thg 9 7, 2021

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I thought my stay would be pleasant, however the water mainline pipe broke and we had no running water. This is understandable however the hotel did nothing to make sure our stay was comfortable. We couldn’t even brush our teeth and they didn’t even offer any bottled water or anything. Not acceptable! Ice machines were broken, only one elevator worked.

Asia, 1 đêm đi nghỉ cùng bạn bè, thg 8 22, 2021

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Water main break. Could not take a shower. AWFUL!!!!

Jerell Flournoy, 2 đêm nghỉ cùng gia đình, thg 8 21, 2021

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DISASTER LEADING TO DIVORCE

One of worst experiences ever. Stayed 3 nights. First night asked for blanket. None available. Ended up using one of our own that was in trunk of car for liner. Second day asked for new set of towels and shampoo. Got back to room late to find two towels, no shampoo, and used towells on floor where we left them. Wife went to front desk to complain. Ended up speaking with GM which apologized and said he'd take care of everything and clean room following day. We left and came back late to find no cleaning of room, no clean towels and no shampoo. My wife was livid and went to front desk where front desk asked if she wanted towels or not and disappeared. She came back to room threatening divorce and after more calls ti the front desk, they were thrown in front of door. I travel 3 - 4 days a week for business, and usually stay in inexpensive 2 star hotels with far better service. Totally unhappy and totally ruined weekend with family. Hotel should give refund. Never asked before, but when the GM as well as staff is incompetent, then something is seriously wrong.

Jeffrey, 3 đêm nghỉ cùng gia đình, thg 8 19, 2021

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Disappointing stay.

My stay was one of the worst experiences I have had. I used up my free redemption night to get out of my house and go study in peace. Room had a dirty couch with a stain that was still wet and noticeable. Room was small but decent for my solo stay to get work done and study. I tried to go lay on the bed, but it smelled weird. Definitely not like the Hyatt hotel experiences I have had prior in other locations. I tried calling to see if I could be switched, but unfortunately they said hotel was at full capacity. I went to grab towels to lay them on couch just to notice towels had a stain as well. I left within 3 hrs of doing homework. Tried to contact Hotels.com but got a virtual operator that hung up on me because I could not provide itinerary fast enough. After 2 attempts of trying I did not bother again. Very disappointed!!!

1 đêm nghỉ, thg 8 19, 2021

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My room was not clean during my stay. They didn’t disclosed any cleaning options at front or when I checked in. I felt the hotel was not forthcoming. I inquired at the front desk when I was leaving and they said I had to requested the night before which no one ever told me. I only find out because I asked.

Giancarlo, 2 đêm nghỉ cùng gia đình, thg 8 11, 2021

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Good hotel if your not going to stadium

The hotel was great, very friendly staff. But, hotel has shuttle on website but no shuttle because of covid situation but no one has to wear mask or keep distance in hotel, so doesn’t make sense to me. It’s obvious they don’t want to deal with it. Not busy, couple staff hanging around, could have been done. Hotel is a couple miles from MetLife stadium and we had to pay $25 for Uber to get there and after show had to wait 2 hours sitting on a curb waiting for Uber at midnight and paying $45 to get back to the hotel.

Amy, 1 đêm đi nghỉ cùng bạn bè, thg 8 5, 2021

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Bad information

Overall was great but in amenities said that it had trolley service but it doesn't, they use public transportation which is not free or cheap and that's what they call trolley service.

Gerardo, 1 đêm nghỉ cùng gia đình, thg 7 31, 2021

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Great location

Friendly staff, clean rooms, easy access to the city/bus stop.

5 đêm nghỉ cùng gia đình, thg 7 26, 2021

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Comfortable stay with convenient parking and breakfast included. Staff was friendly and excellent!

Kurt, 3 đêm nghỉ cùng gia đình, thg 7 22, 2021

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