Holiday Inn Colchester, an IHG Hotel

Served its purpose

It's one of those hotels that can be described as adaquet. Bed is ok, bathroom is ok although has rotten wood at the bottom of the door frame. The breakfast was alright I suppose, but nothing on Grey Freirs in town. However, I loved the shower!!! Very soft water and nice shampoo set supplied. I will stay there again, probably, as it's fine. It will do. It's comfortable. Your not going to tell people an anecdote at future dinner parties about it, but you will stay there. You'll sleep there, eat there and get on with your life, safe in the knowledge that it served its purpose.

Matthew, 1 đêm đi công tác, thg 10 13, 2021

Nhận xét từ khách hàng thật của Hotels.com

Well located off A12 but few masks worn😥

If you want staff and other guests to be wearing masks about communal areas then maybe this hotel isn’t for you. Yes the receptionist is behind Perspex, yes there are signs advising/asking you to wear masks keep your distance and plenty hand sanitisers, but mask wearing was not happening either by those doing housekeeping or waiting in restaurant. It was busy but not noisy. Our room didn’t have a plug in the sink and the phone didn’t work so didn’t sort out but advised when checking out. Staff were very helpful, but providing a decent coffee wasn’t possible on our visit (only Nescafé sachets even in restaurant) so settled for mint tea. Upside is that it is well located off the A12, easy parking and rooms a good size with comfy bed

Margaret, 1 đêm nghỉ, thg 10 11, 2021

Nhận xét từ khách hàng thật của Hotels.com

Nice hotel

Nice hotel, rooms are clean and comfortable and has a nice restaurant onsite. Location is convenient for business trips to the area. All areas are very brightly lit 24/7, while this is convenient, does it really need to be this way at 3am!. Also light leaks from the entrance door into the rooms and so it does not allow the rooms to be fully darkened

C Hall, 3 đêm đi công tác, thg 10 10, 2021

Nhận xét từ khách hàng thật của Hotels.com

Accommodation good but food...

Very helpful reception staff spent some time finding and booking reliable taxis for us. Unfortunately hot breakfast buffet left a lot to be desired: tough bacon, scrambled eggs that had been left stewing fried eggs floating in oil and without doubt the worst machine produced coffee I have ever tasted.

2 đêm nghỉ cùng gia đình, thg 9 30, 2021

Nhận xét từ khách hàng thật của Hotels.com

Avoid is rest is a priority

After a long Monday. No tables available in the restaurant. Expensive drinks at the bar. Dirty tables in the bar. Somebody else's dirty socks on the floor in my room. Large gap under room door let in a lot of light from corridor. Probably not upto fire safety standards. Guests leaving the bar after 10:30 were noisy. Woke at 04:00 to hear music being played from a speaker in the corridor. Tried to phone the front desk but could not get through. Had to get out of bed, get dressed and go to the front desk to ask for the music to be switched off. Staff member question if I could actually hear it from my room. Music continued until 05:15. Didn't get back to sleep. Up at 06:30 for another long day. Everything else was average.

Peter, 1 đêm đi công tác, thg 9 26, 2021

Nhận xét từ khách hàng thật của Hotels.com

Seemed to struggle

Rooms a bit tired, bed & pillows hard. Functional but that's about it. Breakfast just ok. They seemed short staffed and were obviously having problems, guessing due to current situation, as so many businesses are in the area. We were attending a party and would like to say that it was well planned given the staff struggle.

1 đêm nghỉ, thg 9 9, 2021

Nhận xét từ khách hàng thật của Hotels.com

Not great

Room not made up when checked in. coffee tea and clean cups not replaced after 1st nights stay and buffet only food at £20 per head which was more like school dinners. Understandably short staffed in current climate but still very poor.

Juliet, 2 đêm đi công tác, thg 8 31, 2021

Nhận xét từ khách hàng thật của Hotels.com

Good stay, buffet menu was a good value option for dinner and breakfast for us as family. Staff within bar area very attentive and could not fault the service provided. A few delays to check in but was rectified with a complimentary drink.

1 đêm nghỉ cùng gia đình, thg 8 14, 2021

Nhận xét từ khách hàng thật của Hotels.com

Weekend stay

Our stay was lovely as we were celebrating our 15 Anniversary. A nice man even brought us a bottle of Prosecco. The staff were very friendly. The breakfast and dinner was great. No problems with the rooms. The only thing is that the iron did not have any heat to press out the clothes. Hotel will need to look into purchasing new ones. Would stay again in Colchester.

Karen, 2 đêm nghỉ, thg 8 11, 2021

Nhận xét từ khách hàng thật của Hotels.com

Let down by housekeeping

Got to room found second bed not made up not a big deal but when housekeeping came up to make up pull out bed they decided to leave a load of old food they found in the sofa bed on the dressing table and my children came back and almose ate. Not impressed

Michael, 1 đêm nghỉ cùng gia đình, thg 8 10, 2021

Nhận xét từ khách hàng thật của Hotels.com