Holiday Inn Portsmouth

The room was nice and clean. The bed - clean sheets, comfortable mattress. The bathroom- everything was cleaned and sanitized, enough towels. Daily cleaning. The staff were friendly, well informed, very polite and helpful. Very good service!

The stay was amazing! The staff were very helpful, polite and professional .

The only hotel I have stayed where there is a charge for using their car park! There was no indication of this until we pulled into the car park. I thought this was a bit underhand and should have been shown on the web site with the other charges. This annoyed me.

Great location, have stayed here before and paid extra this time for a room with a view which was well worth it. Used the pool which is clean and warm. A few constructive critics, quite often there appears to be a queue at reception, this and the previosu times I have stayed...maybe use online check in? No ice in the bar for drinks and some products were unavailable.

Fridge in room had not been cleaned and previous occupant’s medication was still in there. Left us querying what else in the room had not been cleaned particularly during the COVID-19 pandemic. QR code in restaurant - no clear instructions on how to use it. You can’t assume that everyone has good knowledge of technology. It wasn’t explained to us that the starter order would come out at the same time as our mains. When we subsequently queried this we were told that staff had no option as it was determined by the third party software but you could have highlighted that this would happen so that we were aware prior to ordering. Staff member’s attitude was poor, seemed fed up of the criticism of the system being directed her way about this. Other guests were also complaining too. This could have been avoided if clear instructions had been given initially. The service was also very slow.

Weekend with family for birthday catch up. Good location,friendly staff and clean hotel. Went to use the pool in the morning which was tidy enough but part of a leisure club so some serious swimming going on. Disappointed that you couldn’t have a bit of the pool to chill in.

Dated, not clean or fresh and poor breakfast selection/many items ran out and not replaced/limited amount of cooked breakfast items allowed so not a “buffet breakfast” Poor selection of tea/coffee in room and lacked basic information re facilities/timed of leisure facilities. Parking awful was charged £5 to park yet no parking space at the hotel for the whole 2 days.

Easy to find hotel in a safe district (you have to get there early for a £5 a night hotel car park space !) A great location for Southsea beaches, Gunwharf Quays, etc. all within a leisurely pleasant walk away. Staff at reception were welcoming and restaurant staff very polite. Rooms were a little smaller than expecting but pleasant enough ... no room cleaning over the 4 day stay due to Covid19 .... only complaint being the room doors ae heavy doors, and everytime one slams close, you hear it in your room from a long way ... if the room next door closes it almost gives you a fright 😯

The location of hotel is ideal for the sea front and a twenty min walk to gun wharf. Parking is £5 a day which is cheaper than street parking. Can get full early. Best time to park is after 11 when guests have checked out then enjoy your day before room is ready. Swimming pool is good. Didn’t eat at hotel as planned elsewhere on this trip. Executive rooms are clean and tidy. Bathrooms a tad small but perfectly fine. Sunday night is a good night to stay if your are looking for a good deal. Love southsea and will be back soon.