Sheraton Quito Hotel

The hotel had excellent service and was located in a vibrant part of Quito with shopping and restaurants close by. The reception area was under construction but the directions were clear to go to another floor for the reception area.

Comfortable room. Great breakfast. Lots of good restaurants nearby. And shopping. And a large park.

Exceptional service. Best in a long time

Good but pricey

Great staff and very nice

The whole hotel staff was very friendly and helpful. They always addressed by my name (from the first day).

It was good

Sheraton hotel and staff are outstanding. Each detail from staff to fresh flowers in your room and nightly baked small sweets by the bedside to the coffee/coca/tea/juice bar in the lobby all day. The hotel is spotlessly clean. Free wi-fi and computers in business area are convenient. Cafe on site with good prices and amazing desserts. All most all staff speak English well. The street has several restaurants of different prices and across the street is a luxury mall with high-end stores and good quality shops. The Quito Centre "Quitcentro" Mall https://www.quicentro.com/ is easy to walk to and has all you'd need. The Sheraton neighborhood is safe (unlike many outside of the northern area). The breakfast buffet is quite expensive at $28 (compared to any other restaurant) although opulent. Not the best buffet for vegetarians or anyone trying to avoid carbohydrates. Guests dress up for all meals at the restaurant. The bar is casual and prices are very reasonable. Some late check-out requests are honored (if they don't have many check-ins) until 3:00 PM for no charge and 50% fee for late check-out until 7:00 PM. (most flights leave the airport near midnight). Don't have your sheets changed and they'll give your $5 voucher for the cafe (about 2 lattes). Rooms have black out shades because the day in Quito is 6AM until 6PM. AC works well. Bathrooms have a huge tile shower and robe. Use the safe. The Guest Services staff will show you how to use all items in the room.

generally okay

The Radisson is a perfectly adequate business hotel. There is a decent breakfast and the staff are friendly. The rooftop pool is quite lovely too. When I was there, they were repairing the AC so it was extremely hot one day, but the rest of the stay was fine. There's nothing exceptional about the hotel, but it was comfortable enough.