Carmel Valley Ranch - The Unbound Collection by Hyatt

Our stay was amazing. Room had a couple of things, toilet moves, tub jets didn’t work, other than that it was truly a wonderful stay. Thank you so much.

Amazing views, staff was extremely accommodating and genuine.

The room and property was gorgeous. The service was not great. Very hard to reach guest services, the phone would ting and ring. Took three tries to get anyone for room service and then the wait was over an hour. They say you can text for things but we asked for blankets via text in the am and they never came so had to to call again in the evening to get them Everyone was extremely friendly just seemed under staffed or something. Would still visit for sure but hopefully they improve

We stayed for 4 days in Bluff studio. Very cozy room. Super clean. Decor was modern , comfy bed. It was nice to have a big deck to go out and sit in big cozy outdoor chairs. Location is beautiful. Lots of hiking trails. If you need to get quick food or drinks, there’s Safeway about 6 mins away. One thing I have to say was the room service. When we ordered room service (took about 30 mins) , they tell you to call them back to put dishes outside when you are done with them... if we don’t do that, the next morning I get a call from them around 9am-9:30 asking to put dishes outside. I found it a bit annoying . They woke us up every day with a loud phone call asking for dishes back. I’m not sure why they put such importance on dishes. If I need them out the room I will call them. Everyday it was getting a bit too much.

Wonderful experience!

Amazing experience. I don’t understand how this is a **** hotel and not 5*. The scenery and ranch will blow you away. Very good breakfast, friendly staff and genuine people. Loved that a lot of the products were grown locally.

Property was beautiful, just a few little off-notes. Sitting out on the patio for lunch being attacked by hornets wasn't fun. The menu at the restaurant/room service was limited and fairly uninspiring. Staff was great, but attention to details not great. There were giant spiders in the bathroom and bugs in the room- which I get, it being the woods, but its still off-putting to have a giant spider fall into your bath. Probably next time my dog and I go to Carmel we'll try someplace a bit cheaper, as it was it didn't feel like it was worth it.

Amazing in every way!

This is a lovely spot in the woods of Carmel Valley. It’s close to wineries, restaurants, Carmel-by-the-Sea and not far from the Monterey hot spots either. My only complaints are: 1)the pillows were too soft and worn out; and 2) some of the villas are multiple ‘units’one, on top of another. The people staying above us were so noisy it sounded like a herd of elephants. I had to call the front desk 2 out of 3 nights at 10pm to call and ask the guests to quiet down. Advice: ask to be put in a top-floor room when it is a 2 unit building.