Hampton Inn Houston-Willowbrook

Excellent customer service. Great hotel. Clean and comfortable. Great location

Stay was great; thought Lobby was much bigger; planned to have family over but Lobby area too small to accomodate family with 5 kids. Decided to attend Irise which accomadated is. Besides that everything else was wonderful!

The staff was very nice. The room was very nice and cozy and breakfast was good also.

Everything was wonderful, the staff was friendly, the room was beautiful & the bed was very comfortable, the kids love the inside pool was big hit, the only issue was the A/ C keep going off and coming which the room would get hot, then back cool. The breakfast was very good. We will be back for Christmas.

great location - plenty of restaurants in the area- clean - and great staff!

Uncomfortable bed and blankets. Door to bathroom damaged , won't close. Blanket for only one bed..

Amazing experience. Wonderful staff. Will be staying again soon.

The beds could have been more comfortable. Other than that it was a very pleasant stay. The breakfast and coffee was great! It is right next to the mall and great restaurants. I will likely stay there again.

Elevator was not working had to carry luggage down the stairs.

The Internet worked intermittently, key cards about the same. Housekeeping skipped us one day. When I could not watch Houston Astros games on my room television I was told I could watch them on the TV in the breakfast room. Nope. Blaring music from a nearby bar made sleep impossible one night. The clerk did give me a quiet room on the opposite side of the building that night.