6/10
Thank you for the front office staff who has kindly assisted to upgrade it to Executive room for early check in and late check out! However, the stay this time as not as comfortable as compared to the previous one. The pillows were too soft causing my neck rest uneasy and has difficulty in sleeping. The TV set sound is too soft even at maximum volume level and the water of shower head is not strong enough. Hope these area could be improved for a enhanced stay experience the next time. Thank you for your attention and assistance!
ooi hiong
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