Rahat Palace Hotel

It was a Business Trip. Hotel is excellent. Staff is amazing. Service is good. But They need to improve on few things: 1. There are no Power Plugs to plug in laptops near Bed, which means that you cant think of lying in bed and do your work late night. You have to sit on Chair and use table only if you want to plug in laptops and mobile and use as well, which is a big negative. 2. They only provide o.5 L of one water bottle to each guest. Human daily water requirement is for minimum 4 L, and though I don't expect hotel to serve 4 L of water free, but 1 L of water minimum which means every individual should be served minimum 1 L of water through 2 0.5 L water bottles. 3. There was no currency exchange centre in the hotel. Any Foreigner will surely expect the same within Hotel Premises. 4. Toilet accessories can be improved. Even Interiors need an upgrade. But Hotel is excellent otherwise and staff ensures that your stay stays amazing. Special Thanks to Umbet and Ulzhan :) Regards Girish Manchanda

It’s a decent hotel. A bit tired in some areas but the staff is helpful, friendly and look honest as well.

The hotel is nice, but already needs a renovation. The rooms are spacious and have balconies. The wardrobe is big enough. The bed is comfortable. The air-conditioning is too loud. The restaurants at the hotel are good. The gym needs new equipment. The staff is very friendly and supportive. The hotel stays a bit aside from the center. In general the hotel is very good value for money, but do not expect too much.

Very basic hotel , rooms need upgrading . Breakfast was very average . Front desk service is good . Location is good .

Good business hotel that was built in a Grand Hotel style. I think it used to be a Hyatt. It’s a little dated in style but it’s clean and comfortable. The pool and spa centre is superb. There’s a wide choice at breakfast. Food is pricey compared to local restaurants nearby. If we need to go to Almaty again we’d stay here.

Good check in and bar resturant service very good room and good sports facilited

Room was very clean. An amazing bathtub included. The only downside is the lack of restaurants / convenience stores nearby.

staff always very good and helpful.

The hotel is a bit tired and the rooms need to be freshened up. Friendly staff.

Everything else was good, comfortable and convenient but the gym is nothing to talk about - very limited, extremely outdated and partly broken equipment.