NJV Athens Plaza Hotel

Extremely good accommodation within easy walking distance of the main sites of interest.

Desk staff very helpful. Housekeeping rather sloppy. Excellent location. Good value.

Very good hotel right in the centre of Athens next to all main tourist attractions and shops. Rooms are well furnished with good facilities. Lower rooms do have quite a lot of noise from the street which is to be expected in such a busy location. Higher rooms are much quieter. The staff are a real credit to the hotel, helpful and quick to respond to requests. In particular, the breakfast staff were excellent - especially Christanos - and so were the door staff team. One concern was that despite checking 4 times in advance of my stay that the bedding in my room would be feather-free because I am allergic to feathers, I woke on the first morning feeling unwell, and discovered that 2 of the pillows had feathers in them. This was dealt with swiftly and very professionally by the front desk manager, who gave a sincere apology and very kindly upgraded me to a suite for the rest of my stay. I really appreciated her excellent service. I do suggest though that when allergies are involved, rooms are checked carefully. Overall, this is a very good hotel and I had an enjoyable stay, enhanced by the service of the staff team.

Worst experience ever had with a 5 stars hotel.. They're photos of the restaurant is showing that they have rooftop terrace restaurant with a view over acropolis.. Which is not true.. Second day at 11 am someone opened the door at me without even knocking the door although I've put do not disturb.. Toilet is in miserable condition.. There's no five stars classification for this hotel not the amenities nor their services. I do not recommend this hotel at all within 3 minutes of walk you can find much much better and real 3 4 stars classified hôtels with amazing terrace looking the acropolis and affordable prices.

The location is perfect. The reception staff is excellent. The room was clean and bathrooms are large. This is an older property, which I knew. They had a lot closed off. The beds are old and not very comfortable. Aa part of my booking I paid extra for for breakfast to be included. When I went to breakfast the host loudly announced to the group that I had not paid for breakfast. I told him and had and he rudely told that no, I didn’t. So the group had breakfast and I went next door to the Grand, where breakfast was about $40. When I checked out that morning I asked and was told, yes, breakfast was included. They were sorry, but they couldn’t do anything and maybe I would like a coffee to go? That was the manager in duty. She said she couldn’t help me because I booked through hotels.com but and there was a glitch in the system. Very disappointed.