Hotel San Marco

The hotels greatest feature, is its location. It's exactly 53 steps to St Marks Square! Otherwise, it's a very old and dated hotel with poor wireless (if it's important for you to keep in contact). The furniture and ambience needs serious updating BUT For over $300 / night in Venice, I guess you get what you pay for..... The breakfast buffet at 8€ / person IS WORTH IT so get it. Try NOT to get a room facing the front as it will be noisy.

Hotel very well situated, just off piazza San Marco, staff couldn't do enough to help you with any questions we had with the exception of the heating in the room ....too warm with no way of regulating the heating, upon asking we were told that unfortunately there was nothing that could be done to regulate the heating in the room

Room initially offered TOTALLY different to that on website - tiny (bathroom door did not have room to open - as they had crammed in a bidet to get higher star rating), grotty (worn out damaged furniture), smelly (not just damp, but dirty smell). Room difference denied by front desk. Crucially managed to find binary differences to booking confirmation spec (including lack of bath tub), front desk VERY begrudgingly offered other rooms - but with same state (smelly/damp and different to website). Only when they realised I was about to walk out did they offer a room which EXACTLY matched website (indeed I think photos taken in it!) However the 'free wifi' did not actually reach this room. And its decor while looking ok was almost like a film set - flimsy and cheap when you got closer. From sight of their reservation desk system and comments made at checkout suggest they only have ONE room like this - for show. Reception also copied all my card details - including the CCV code - onto paper (they claimed this was Italian legal requirement - it isn't). In breach of their credit card processing terms. Forced to reissue card. VERY close to Piazza San Marco. BUT you don't need to be this close. I paid extra compared to other properties for free wifi and a bath tub. Didn't get free wifi in the end, and had to stand up to strong intimidation from front desk to get a room that was acceptable - and had bath. They only offered this when I was about to walk. Avoid

Great location, everything was a great experience

A wonderful place to stay. The rooms were small, but good. The Staff were friendly and really helpful. The Restaurant was great. The location was perfect.