4/10 - Khá
26 tháng 1, 2025
not our best experience
coldest week in several years and no heat in the bathroom. none, thank god the room's heat worked but froze in the bathroom. Booked a room with a rollaway. got there, not very nice man said no one has rollaway beds and we would have to get 2 rooms. and we'd have to pay 150% more for the second room. we were going to leave and He magically found us a room that had a pullout couch. but $30 more. we took it but room was obviously being worked on as the no heat thing and bath tub had no working stopper and they couldn't do anything. we had to call for towels and blankets and pillows repeatedly. no manager on duty to complain to. pool was very cold, practically unusable. not our first stay here, but we were less happy this time. room was fairly clean but the front desk guy needs an attitude adjustment. Think we disturbed his computer game or social media experience.
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