2/10 - Kém
12 tháng 2, 2025
Old and tired - bad A/C
They put us in Room 109. We were awakened at 5:00am our first day by staff preparing for a banquet. The room was adjacent to the staff prep room. No way the hotel should put guests in that room. We were moved to room 528 after complaining. There was no offer of restitution. The air conditioner in both rooms was overridden and the rooms were way too warm at night. There are no ceiling fans which made it stuffy. The TV was hung crooked and the cold water stop was missing. It sounded like a jack hammer when we tood a shower - old building and old plumming. The pool area needs a refresh - badly. The concrete is peeling by the pool and the pool needs plastering. It is splotchy and unsightly. The hotel is not maintained anywhere near the level it should be.
Steven
Steven, nghỉ 3 đêm cùng bạn bè
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