Crowne Plaza Dallas Market Center

Great location

We gathered for a 40 year HS reunion, negotiated a rate for a block of rooms, while we were all making plans to stay we all found much lower prices on line than the price quoted to us. We jumped that hurdle and they reduced our room rates. Upon my check in the girl at the front desk was not friendly or welcoming. I kept having to ask her to repeat herself because she mumbled. No big deal but just off putting. While checking in she was the only person at the front desk, she answered the phone and a long line formed behind me. Another employee came by and asked her some questions and then left and not there to help the long line checking in. The lobby was very warm, it was a hot windy day but seemed like there a/c was having problems. My room was a little warm, a/c set on high fan and 60, it never really cooled off. Others in our group changed rooms in hopes the a/c would work better, it did not. As far as the event, it went off without a hitch, the young lady at the hotel that assisted us was fabulous, she cared about how things were going. The gentleman in charge of the food and servers was on the spot with any and everything we needed. Overall a good experience but the hotel is a little tired and the area is not that great.

Great for a business trip. Nice staff, comfortable rooms.

The service here was impeccable from the front desk to room service to the wonderful restaurant. to he housekeeping staff. the room was remodeled and the bed was so comfortable the bathroom was spacious and designed so functional.

Had a room mixup on check in that was very promptly resolved. I believe their computer system was malfunctioning when we checked in, causing a line to form but the staff remained courteous and helpful. The beds/pillows are the best anywhere! My companion and I both agreed they were the comfiest we had ever experienced. Definitely would stay again!