The Rimrock Resort Hotel

Disappointing

This stay was really disappointing. We have had the good fortune to stay in many hotels and at $600 per night (without parking) it's reasonable to expect a certain quality of room. The public spaces are dated but fine. The staff were friendly. The view of the mountains is truly lovely. We stayed in a premier room. The room was badly in need of a reno. It had waterstains on the ceiling, faded old wallpaper that was ripped in places, sad smelly old carpet, a sad old bathroom and a stained shower curtain. The beds were fine but this experience was in no way worth the money. Take the gondola to see the view and find somewhere else to stay.

1 đêm nghỉ, thg 4 15, 2022

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Great mountain

Very good. Enjoyed it.

Rabi, 1 đêm nghỉ cùng gia đình, thg 3 17, 2022

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Beautiful Mountain View’s.

Very good service. Clean and beautiful views. Enjoyed our stay.

Rabi, 3 đêm nghỉ cùng gia đình, thg 3 14, 2022

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Pig With Lipstick

This is a pig with lipstick type of hotel. To pay nearly $500 for a room and have a view of the road is an insult. The parking garage was a nightmare, as the very strong smell of food cooking made us nauseous every time we parked or left the property. Disgusting!! Our room was dark and dingy looking. Not a fan. Never staying here again thanks!!

1 đêm đi nghỉ cùng bạn bè, thg 3 5, 2022

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Good Standard Conference Hotel

The Rimrock is a conference hotel with not much to do. The amenities and activities are limited. The hotel is dated and could be retrofitted to modern standards. We received a room that was pet friendly, despite the fact that I did not request a room with a pet - I suspect it was because I did not book directly with a hotel and used Hotels.com. Upon check out, I did mention the pet friendly accommodation to the receptionist who made a note and let her supervisor know. Within 10 minutes of checking out, they promptly called our room as we were still packing and offered us a free breakfast. The dinner at the Primrose was fantastic, the food was amazing. We had the bison short rib and the lobster ravioli and pumpkin cheesecake. Presentation, quality, quantity and taste was superb. The waitress that served us was professional and very attentive. She reminded us of Kaley Couco. We let her know it was my partner's birthday and she gave us two glasses of complimentary bubbly. The hotel is 8 minute walk to The Gondola and Sky Bistro which is a bonus as we had reservations for the next night. It is a 5 minute walk to the Upper Hot Springs.

Catherine, 2 đêm nghỉ, thg 2 25, 2022

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Good with an asterisk

Always stay here when I’m in Banff as it’s a lovely location with a great view. Pool and hot tub are clean and spacious. Gym is well equipped and there’s even a squash court. Parking is heated but limited and the parking spots are quite tight so you have to maneuver carefully. Restaurants are excellent with live entertainment in the lounge on Saturday nights. Only issue we had this time around which is why the bad rating is that when we turned down our sheets on the first night there was a reddish brown stain on it. We called housekeeping and A guy showed up with 2 new sheets. I ended up helping him do the sheets as we were all in the room and its a slow task for one person. We never received any explanation or concern from customer service about why the sheet was dirty. It would’ve been reassuring to have someone confirm to us that the sheet was clean but stained as opposed to being soiled. Despite all our good experiences with this hotel, we will now have to consider alternatives next time.

Kenneth, 3 đêm nghỉ cùng gia đình, thg 2 24, 2022

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Top notch. Prefer price, service, and atmosphere over Banff Springs. Mire family orientated. Awesome 5 night stay.

Travis, 5 đêm đi công tác, thg 2 15, 2022

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Special getaway

Beautiful hotel, great location. Service was wonderful. We celebrated our Anniversary in the Eden restaurant and they did it very special for us.

Victoria, 3 đêm nghỉ, thg 2 15, 2022

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The property is well maintained. The staff are very helpful, friendly and knowledgeable. The view is unforgettable!

Norman, 1 đêm nghỉ cùng gia đình, thg 2 14, 2022

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Very helpful and friendly staff

Jose, 2 đêm nghỉ, thg 2 14, 2022

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