North Vancouver Hotel

horrible customer service

Booked a one night stay as I was too tired to drive back home. The person working the front desk asked for ID and a credit card which I gave. When looking at my drivers license asked me how old I was, and then proceeded to tell me that what I gave him wasn’t a drivers license. When he looked up my address I was then asked why I didn’t just go home as I lived 20 minutes away but could hardly keep my eyes open so for safety reasons I booked the hotel. After I was checked in the man then proceeded to tell me after I told him I was 24 that I was to not throw any parties and that I was to keep the noise down. Keep in mind this was at 2am and I was going to go to bed once I got in the room

1 đêm nghỉ, thg 4 18, 2021

Nhận xét từ khách hàng thật của Hotels.com

The staff were friendly, and they helped out when the people downstairs were blasting there music at 10pm, 12am and 2 am, but the point is that there was people downstairs blasting music at 10pm, 12am and 2 am. The heater seems to be the offspring of a refrigerator and a jack hammer and will often randomly scream at you at random 10 minute intervals through the night. Despite that the room was large and nice enough with a microwave and a fridge. The free breakfast in a bag isn't bad, and they have done pretty well despite the current covid restrictions. The parking seems adequately protected, there is fencing around the hotel.

2 đêm kỳ nghỉ lãng mạn, thg 4 7, 2021

Nhận xét từ khách hàng thật của Expedia

The hotel was nicer and cleaner than I expected and it is in a very convenient location!

1 đêm nghỉ, thg 4 3, 2021

Nhận xét từ khách hàng thật của Expedia

I liked that for an older hotel that it was so well maintained . The staff were very kind and courteous . I would definitely recommend this place to anyone.

5 đêm nghỉ cùng gia đình, thg 3 31, 2021

Nhận xét từ khách hàng thật của Expedia

Good value for the money...quiet and clean property..

1 đêm nghỉ cùng gia đình, thg 3 10, 2021

Nhận xét từ khách hàng thật của Expedia

Hotel is older and shows its age but very well kept. There was a sheet explaining many necessary things like putting out garbage and letting staff know when to change bedding. But it also included a note to phone the office when vacating. It would be better if it included the phone number instead of having to look it up.

2 đêm nghỉ cùng gia đình, thg 3 8, 2021

Nhận xét từ khách hàng thật của Expedia

It was a clean affordable place to stay. Friendly receptionist.

1 đêm kỳ nghỉ lãng mạn, thg 2 15, 2021

Nhận xét từ khách hàng thật của Expedia

very good location service was. excellant

david, 1 đêm nghỉ, thg 1 7, 2021

Nhận xét từ khách hàng thật của Hotels.com

Simple and without service. No service provided. I even asked for a cup of coffee or disposable dishes and they said we don't have any. Lol Not have worth

Sean, 7 đêm nghỉ cùng gia đình, thg 12 27, 2020

Nhận xét từ khách hàng thật của Expedia

Location was really good. Rooms are clean and it was quiet.

1 đêm nghỉ, thg 10 15, 2020

Nhận xét từ khách hàng thật của Expedia