2/10 - Kém
22 tháng 2, 2025
Poor Service, Lying, poor condition
We asked for the highest floor and away from the elevator when making reservation. Had even stayed here previously on the 4th floor. However. no matter what we said, the receptionist was only going to put us on the first floor. After some conversations, he finally yielded a room on the second floor. The TV in the room does not work with the remote. He came into the room and tried it out himself. Clearly it's not working. He said he will look for another one. 15-20 minutes passed and no response. Went down to the lobby, he and the other person were actually chatting and enjoying the pizza from Casey's. You could tell he was lying about rooms not available on the third or fourth floor because the parking lot was only half-full at best later that night and also lying about looking for the remote. We later found that the toilet doesn't flush because the connector inside is broken as pictured, so you would have to open top of the tank and pull the chain manually. There's also some spot on the carpet near the TV and fridge areas that's sticky. Not an enjoyable night at all.
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