Best Western Plus Cascade Inn & Suites

Great Location n Clean Room

Great place to stay for family

Robert, 1 đêm nghỉ cùng gia đình, thg 6 22, 2021

Nhận xét từ khách hàng thật của Hotels.com

NEVER USE HOTELS.COM OR BEST WESTERN AGAIN

Apparently the hotel was having a computer glitch. The general manager had no access to reservations--or so she said. She told us we may not have a reservation for the night (which we prepaid) and that because we booked through Hotel.com we would not be receiving a refund from the hotel and after many attempts to Hotels.com we could not reach anything but a virtual assistant saying that there was an increase in phone calls and that there was not assistance available to help us. when we arrived back after check-in time--somehow we were able to get a room. It would appear that the scenario could have easily been different--what was promised us was no room and no refund and no way to reason through the hotel or Hotels.com. Frankly at this point I will not use Hotels.com again or stay in a Best Western again--everyone who asks how our trip was will receive a blow by blow account of our difficult experience which required considerable on the phone and in person dealing with unresponsive people and virtual "help."

Tim, 1 đêm đi công tác, thg 6 15, 2021

Nhận xét từ khách hàng thật của Hotels.com

Spacious suite. Quiet and easy freeway access. Helpful staff

1 đêm nghỉ cùng gia đình, thg 6 13, 2021

Nhận xét từ khách hàng thật của Expedia

Friendly, helpful staff. The breakfast was skimpy.

3 đêm kỳ nghỉ lãng mạn, thg 6 11, 2021

Nhận xét từ khách hàng thật của Expedia

Not many restaurant options nearby. Noisy trucks idling out back.

1 đêm nghỉ cùng gia đình, thg 6 6, 2021

Nhận xét từ khách hàng thật của Orbitz

ceiling in our room was plastered and painted did not match, looked like a low end room. Overall the hotel looked dated. Not upscale and does not rate 4.5 stars as listed.

1 đêm nghỉ cùng gia đình, thg 6 5, 2021

Nhận xét từ khách hàng thật của Expedia

location is great, perfect for tranvellers from out of state. close to so many restaurants. room was really clean and tidy. can't complain.

1 đêm đi nghỉ cùng bạn bè, thg 6 3, 2021

Nhận xét từ khách hàng thật của Expedia

Overall experience was very good. CoVid restrictions make it hard for them to provide with good choices for breakfast, but they did the best under the circumstances. No complaints.

Muhammad, 2 đêm nghỉ cùng gia đình, thg 6 1, 2021

Nhận xét từ khách hàng thật của Hotels.com

A nice Best Western

1) Hotel access was good, 2) the room was clean and comfortable, 3) the staff were polite and professional, 4) good shower water pressure, 5) breakfast OK considering pandemic safety issues, 6) would stay here again in the future.

1 đêm nghỉ, thg 6 1, 2021

Nhận xét từ khách hàng thật của Hotels.com

The hallway wasn’t vacuumed recently and there was a used water bottle behind the dresser in our room.

1 đêm nghỉ cùng gia đình, thg 5 31, 2021

Nhận xét từ khách hàng thật của Travelocity