Baymont by Wyndham Winston Salem

The place smelled like Pot and the sheets were dirty. This wasn’t a $50 hotel so the trash and lack of cleanliness was disappointing. Would not recommend.

Mark, 1 đêm đi công tác, thg 7 6, 2021

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Excellent

This hotel was quiet, clean and the staff were very helpful in getting a shoelwer chair when we needed one and the service was very amazing from check in to check out!

Nickole, 1 đêm nghỉ cùng gia đình, thg 6 25, 2021

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Yuck

The room was supposed to be nonsmoking but when entered there was a gross heavy Odor of some sort. When I opened a drawer it smelled like cigarette smoke. The paperwork I initialed said there’s an extra charge for smoking in the room. Don’t believe that just because they say it is nonsmoking that it is. 2 days later and I still smell smoke in my cpap.

1 đêm nghỉ cùng gia đình, thg 6 19, 2021

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This was by far the worst hotel experience I have ever experienced. When I arrived in the late afternoon, I was told that there weren't any rooms available (despite having booked through Hotels.com), claiming that they had been triple booked and only had a single housekeeper (they turned away three people in front of me with a reservation booked through their website), but when they discovered that I had aid through a third party, they found an empty room. Unfortunately, their keycard machine was broken so we had to be escorted and let into our room every time we needed to leave or re-enter the room. Speaking of the room, it had recently been smoked in and the smell was quite overwhelming. We tried looking for another available room at a different hotel, but due to a convention in town, there was nothing available. Once we realized we were stuck, we just decided to bite the bullet. And that's when we realized that the room hadn't even been cleaned. The beds had been made, yes, but the sheets had not been washed as evidenced by the clear and unmistakable bodily fluids left behind (specifically blood and god-only-knows what else), and one of the comforters had burn marks from what was likely a cigarette. We did not use the shower because the mold growing in the tub, on the curtain, and on the wall made being in there difficult. The only person working was a lady working the front desk. To her credit, she was incredibly professional and apologetic, though visibly stressed.

Thomas, 1 đêm nghỉ, thg 6 5, 2021

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Stay Away

Hotel was overbooked, so the 3- rooms I was told were reserved were not. Was simply told that we had no rooms. Heard a woman who actually had a room complaining at the front desk that her room had bugs, was not clean and had no towels. She was told that they only had 2-housekeepers...Really...? Still waiting for hotel credit from Hotels.com.

1 đêm nghỉ cùng gia đình, thg 6 5, 2021

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Great disappointment

I will be contacting the general manager, Ms. Alicia. I talked to Felicia the local manager on site and she could not assist me. I am very disappointed about this stay at this hotel.

Millicent, 1 đêm đi công tác, thg 6 4, 2021

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Not Recommended

I only needed a bed for the night because of work so I wasn't expecting much however for the discounted price of $75 (was $83 before taxes); it wasn't worth it. Superficially it looked ok but it was a little run down, I didn't have a refrigerator in the room, the iron board was broken, the bed sheet had little holes and a couple other things. The check-in and check out process was horrible because both times no one was attending the front desk and especially in the morning at 4:30 am when I had to leave for work - no one was there for a long time, I went to my car and dropped my bag and I even called & let the phone ring off the hook couple times. Eventually like 10 minutes or more later a lady walks in without a mask, half sleepy looking, and unprofessionally dressed with leggings says something and I say I just want to check out, she extends her hand and I give her the key which she places over the counter and I ask is that it to which she replies yes and I leave not really sure of who I just have my room key to. As I'm leaving she walks out and walks to a car parked by the door where someone else is sleeping and gets in. I don't plan on returning and I would not recommend to a friend.

Maria, 1 đêm đi công tác, thg 5 19, 2021

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not worth the money

the room was very dirty. the blankets needed washed terribly. there was goop on the walls. the place was very worn down. however the gal working at the desk was very overwhelmed but did a great job maintaining her composure. there was a snaffoo with the online booking and she said there were no rooms but she was making it happen. there was no breakfast due to covid just to warn you.

Elisha, 1 đêm nghỉ cùng gia đình, thg 5 15, 2021

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Stay here only if skid-row is closed

Went to check in, they could not find my reservation. Had proof and then had to get Hotels.com involved. Lady at the counter said that the owner is the only one that has access to Email so she could not verify the reservation...are you kidding me...If you use drugs, like to smoke and want to deal with a meth head at the counter then this is your place. Room was never cleaned during a 4 day stay. Each day we had to ask for clean towels.

Barbara, 3 đêm đi công tác, thg 5 6, 2021

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Keys didn’t work—after getting 2 sets! Third time out of 2 keys only 1 finally worked! Dirty, bathroom sink leaked on the floor, sheets stained and oh when we tried to check out we found the desk manager asleep on couch in the lobby! It was 7:30 am!

Stephanie, 1 đêm nghỉ, thg 4 25, 2021

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