Holiday Inn Washington DC-Greenbelt MD, an IHG Hotel

Computers in the business center did not work. I spoke with the front desk representative.....No results.

Overall the stay was good and far better than a cheap motel 6 or similar. Some of my frustrations are probably pandemic related, so i am trying to keep that in mind. At check in we were first given a room with people already in it. The clerk fixed that while we retrieved our bags. Room was large and comfortable for the 3 of us to use both awake and to sleep.. It is tastefully decorated. Easy to block the light out and quiet. The bath tub was literally peeling and the mold on the caulked seams was definitely a turn off. I might not have been bothered by the very large area of peeling on the tub or seen the mold if i had not had my 3 year old who needed to bathe in it. Obviously housekeeping did NOT sanitize comon areas (or vac or...) because a key card laid in the hallway until the last day of our stay. There was no daily housekeeping due to covid. Thats tough. Not the fault of the hotel. The bed was a cheap motel bed that rolled to the middle. At $80 a night i notmally would expect that. But the $80 was the reduced rate for covid. Its normally higher. I would be rather dissatisfied to pay any more than that. We will be back in April, but the higher rate for this property removes it. I will pay a higher price, but not for this quality.

Wonderful location very quiet. Gracious and friendly staff. We have to pick up any amenities but always very helpful

John was so kind and fun. I had my sister who was just released from the hospital and on a walker. And John made the time pass better. Everyone we met there were very supportive

This place is run down and worn. Suprised Holiday Inn's name is on it.

The hotel was very nice, the staff was very friendly and courteous. The ONLY 2 issues I had was the $100 fee for "incidentals"(which is refundable) and the bed was loud and creaky, as if it was an old bed

The photos online were not representative of the room booked. Our bathroom had no toilet paper when we arrived, and the picture on the tv kept cutting out with the tv shutting itself off multiple times. That was very frustrating while watching movies and football. Our bed...not the greatest in comfort, but then again it's not mine. Hot water was non-existent for our showers. At best it was lukewarm, but it varied from day to day. We stayed 4 nights total in room 425.

Location was great, close to stores and restaurants, parking was convenient

Very Good