Hampton Inn Houston - Brookhollow

Coy at the front desk was extremely friendly and helpful with our check in and duration of stay. We would definitely stay there again. Hopefully there will be hot breakfast next time.

The stay was great

They were running out of rooms keys, plus there was a bug in my room.

The air was not working correctly in the room, we managed but it was not working well.

Gina was so nice at the front desk!

Every employee that we met provided excellent service. The front desk clerks as well as the breakfast staff spoke to us each time that we saw them and asked if there was anything that we needed.

We were greeted with a huge smile from the front desk clerk (Shaquisha). She was friendly and professional. The room was clean, big TV and comfortable bed. I enjoyed the oatmeal for breakfast but didn’t try the other items on the buffet. My brother and his family loved the gym and outdoor pool. We recommend this Hampton location and will stay here again on future trips.

Very clean, very courteous staff

Hotel is clean, very comfortable, some of the staff is really nice, just one lady that was in charge of breakfast in the morning made me feel uncomfortable, she kept yelling at me and other people and calling us rude for little things like getting food without her permission, I still apologized and left, heard her complaining to people that were coming in, which I did not appreciate since it was 8 in the morning. Everything else was good!

WHEN WE ARRIVED, THE OUTSIDE WAS UNDER CONSTRUCTION. THIS WAS NOT MENTIONED ON THE WEBSITE. THE INSIDE SMELLED OF FRESH PAINT. TRIGGERED MY WIFE'S ASTHMA.