2/10 - Kém
1 tháng 2, 2025
We travel extensively and I have never written a bad review before but this stay warrants it. We specifically stayed outside of the Vegas strip because we were just passing through and we wanted a quiet hotel.
The hotel is located right next to a set of train tracks and freight trains were going all night long and it was impossible to sleep through. They put us on the third floor and then told us the elevator was out of service. The hot tub was cold because the heater was out of service and the response from the front desk person was ”sometimes it works, sometimes it doesn’t.
There was a party going in the room next door from 12-2:30am, loud music bass thumping, yelling, etc. and hotel management did nothing about it. The party was not the hotel’s fault - they cannot control who checks in, however, not addressing it with the other party is irresponsible.
I don’t know how this hotel gets an 8.6 rating on hotels.com. That is ridiculous. It ranks high on the list of our worst hotel experiences ever.
The hotel itself is clean and the breakfast was good, but those are the only two positive things I can say about this hotel.
Barbra
Barbra, nghỉ 1 đêm
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