Fairmont Banff Springs - Banff

Romantic 2 days in Banff... Best place!

So looking forward to this stay. Our room was over $550 per night. Sadly: 1. Arrive at 3pm checking not until 4. Yep know that but told room will be ready in 30min. It's not so we wait until after 4 and room still not ready. I was told room is guaranteed to be ready st 4. Waited another 20min. 2. Paying for car park if $25 per day. Car park is miles away so don't forget anything in the car. For the price of the room this should be included. 3. Breakfast not included. Again for this price it should be. 4. Room not serviced until after 3pm - could have been later but I put the do not disturb on the door as I was sick of waiting. 5. Dirty room service trays not collected. One was there from breakfast and still there at dinner. 6. We had a room that was miles away from main hotel areas. It was a 15min walk through rabbit warrens and up stairs, down lifts and highly confusing. Signage terrible. Again, too far away to go back for a jumper if it got cold. 7. Room was tiny. So narrow you couldn't fit a king sided bed, hence a queen sized bed was in the room. So nowhere else to sit apart from at a desk. Small window although view was great. One person at a time. Ok so the good things were: 1. Grounds and gardens beautiful. Thumbs up to the groundsmen and women. 2. Hotel staff very professional and can't do enough for you. 3. Views spectacular. 4. Restaurants and bars great. Cafe was great for lighter and cheaper meals. 5. Historical tours were a bonus.

Above and beyond fabulous!

one of the best hotels I've stayed at. If possible stay on the gold floor with mountain view. washroom a bit small but still beautiful

great place, very big and complete, but actually takes a while to move around it.