Posititves: generally friendly staff, clean room and public areas, hot water, good AC, pet friendly, plenty of towels, nicely stocked with coffee et al., and the Bible in room.
Negatives: A broken lamp that was propped up so that it would not fall over. A sewing pin with thread attached was sticking up in the couch armrest that went into my hand. Both of these should have been taken care of before we checked in. We would have liked medium firmness pillows. We were not given the Honors gift at check in. No bar soaps.