They certainly didn't leave the light on for us! 1/2 the lights didn't work in our room. Reserved early for 1st floor room, was given a 3rd floor room, we have stayed several times in last few months, 1st time I had a hard time getting a receipt at checkout. I believe it has gone down hill recently. I think we will find a place that is better for service. We have had the same issue every time, 3 people in the room but only 2 towels, small bars of soap but do not have any shampoo/conditioner, no porter carts for luggage.