Bridgewater Apartments

Disappointed

The receptionist was not confident at checking us in and seemed to rush through the information making errors in communication and in our booking. The room was small and dark, we were on the 1st floor, so no view. I had expected a different experience from the pictures. Problems with the key as they had not been programmed for 2 nights, so we were locked out. Good location.

ross, 2 đêm nghỉ, thg 11 27, 2020

Nhận xét từ khách hàng thật của Hotels.com

All the car parks had other people car in them. Don’t answer the phone

1 đêm nghỉ, thg 10 16, 2020

Nhận xét từ khách hàng thật của Wotif

Great Service finding us another hotel to stay at

Unfortunately we didn’t get to experience staying at these lovely apartments! We received confirmation from hotels.com that our apartment was booked and even received reminders about our upcoming stay and a message asking what time we were checking in. When we arrived at the reception to check in, we were told that our booking was not in the system, hotels.com did not actually book us a room and they were completely booked. We were not happy, to say the least. You don’t expect to not have a booking when you arrive to check in at your hotel. I was stressed about having to waste my time and find somewhere last minute that wasn’t too expensive. My partner had ordered my meal at a nearby restaurant thinking I’d only be away 5 minutes to Check in, by the time I got back my meal was cold. I was very pleasant to the lady on reception, it was not her fault. She handled the situation very well and found us a room at the hotel next door, booked it for us and ensured it was at the same price as our hotels.com booking. I was very impressed by their service, unfortunately not so much with hotels.com. I have used their booking site dozens of times over the years with no issues.

Emma, 1 đêm nghỉ, thg 10 16, 2020

Nhận xét từ khách hàng thật của Hotels.com

Tried to check in on a Saturday afternoon and reception was closed. The room was satisfactory but not for the price we paid. The foxtel advertised didnt work, the shower head needs replacing, the sliding doors need to be fixed or replaced. The facilities advertised were there; however they were crammed into a space that wouldnt have been comfortable if we were planning to stay longer than one night. The only positive thing I have to say is that the car parking was easy to use and they did give us a late check out with no extra cost. I wouldnt recommend this location for any extended stays, but for one night where sleeping and showering before an event is concerned it was ok.

1 đêm kỳ nghỉ lãng mạn, thg 8 21, 2020

Nhận xét từ khách hàng thật của Wotif

The location was fabulous & secure parking. Easy walk to cafes & restaurants!

1 đêm nghỉ, thg 7 24, 2020

Nhận xét từ khách hàng thật của Wotif

Great location we have lovely views of Brisbane river and story bridge. Apartment was very comfortable and clean

Sharon, 1 đêm nghỉ cùng gia đình, thg 6 26, 2020

Nhận xét từ khách hàng thật của Expedia

Fabulous 👍

Absolutely Fabulous! Nothing was to much to handle. Had a problem with the room and was immediately given another room with an even better view. Perfect to work from. Thank you

Audrey, 1 đêm đi công tác, thg 6 16, 2020

Nhận xét từ khách hàng thật của Hotels.com

Lovely place to stay

Karen, 1 đêm nghỉ, thg 5 24, 2020

Nhận xét từ khách hàng thật của Hotels.com

Large unit and great location! Yes to check in with secure parking.

SAP, 1 đêm nghỉ, thg 3 30, 2020

Nhận xét từ khách hàng thật của Wotif

Great location, on site parking, reasonable pricing

1 đêm nghỉ, thg 3 17, 2020

Nhận xét từ khách hàng thật của Wotif