Dragonfly Hotel Bury St Edmunds

It was mediocre. Food was mediocre.

Sandy, 3 đêm nghỉ, thg 9 29, 2021

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Value for money,

Overall we thought the stay was ok and value for money. The rooms were clean and functional. One of the bathrooms was a little tatty with faking paint on the ceiling and stained bath tub. The beds were comfortable, water was hot and Wi fi worked fine. One member of staff shone out which was the lady that was running breakfast . She remembered our room number the second morning and was very friendly chatting to the guests . Again, breakfast was fine with a good choice offered. No complaints and no Wows .

Richard, 2 đêm nghỉ cùng gia đình, thg 9 28, 2021

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Our stay was really good overall. The staff were very friendly and helpful from the second we came in to the second we left

Abigail, 1 đêm nghỉ, thg 9 24, 2021

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This was my second visit to the Dragonfly, first was OK but not great, things have gone downhill since. The room we were given (122) was very dark because of a very high hedge outside, so room lights were on constantly. Window lower panel had a huge crack in it, with sellotape over the break. Top window would not lock. I notified reception, but they were unable to change rooms as they were fully booked. Bedside locker on both sides of the bed had pieces missing, and the bath taps were in danger of falling off. They have a serious problem with water pressure, taking ages to fill a bath or even the hand basin, and the shower was of no use at all. One good report, the evening meal was very good.

Melvyn, 2 đêm nghỉ, thg 9 24, 2021

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Ok but a few let downs

Struggled with TV signal. Couldn’t get the shower on anything but a hot temperature and they really need to invest in more toasters at breakfast. If you’re wanting and clean and comfortable stay it’s as good a place as any

Rachel, 1 đêm nghỉ cùng gia đình, thg 8 21, 2021

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Very good budget hotel

Stayed for one night but didn’t use restaurant. Slightly confusing when you arrive as the car park entrance says permit holders only with no hotel logo. You get the permit when you check-in. Room was a bit too hot even with the window open. Everything else was good - clean, friendly, quiet, good wifi, well decorated, everything worked, beds comfortable.

Catherine, 1 đêm nghỉ cùng gia đình, thg 8 20, 2021

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Great lovely hotel, just the job!!!

Lovely hotel, room brilliant & clean staff very friendly & professional. Breakfast is fantastic, sets you yo for the day. Would definitely recommend & i Would return.

David, 1 đêm nghỉ, thg 8 13, 2021

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2 night break

Thought it was going to be more up-market than it was just a but disappointed Ir was noisy during the night and there was a lot of door banging as well. The upsude it was close to the Town therefore walkable

Phillip, 2 đêm nghỉ, thg 8 12, 2021

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2nd time visiting and will visit again although room wasn't as clean as we expected, the bed was comfy and lovely little bar downstairs for the evening

Sammy, 1 đêm nghỉ, thg 8 6, 2021

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Clean & tidy hotel with friendly & helpful staff !

Clint, 1 đêm đi công tác, thg 8 3, 2021

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