Novotel Köln City

The stay was horrible, my room wasent cleaned and when i told the employee he said they didnt have service at the time, so they will compensate with breakfast the next day, when i went to checkout they said no, and the person who offered it wasent there, they called me liar, would never go back to that hotel!

Near to the city but not so great value for money

Nice hotel as usual I feel with Novotel. Behind the hotel has small shopping street with supermarkets and small restaurants , mostly till 8 pm. Close to the riverbank. Quiet and safe in night.

Absolutely excellent

In my stay there was very hot days a Hotel with 4 stars without a working fridge was a nightmare there was no excuses for that Novotel

Breakfast was very pricy. Usually Novotel has a fresh omelette selection. Service was very good, friendly, helpful staff.

We escaped a sub-par Airbnb and stayed 2 days in the Novotel in Koln. Wish we'd have booked it first, because it was a great hotel. 10 min walk to the metro in a safe neighborhood. Friendly staff, clean and comfortable small rooms with comfortable amenities. Nice area for pets to walk and use the bathroom. Thick, sound-proofed doors were a huge plus as you don't hear constant door slamming from neighbors as with most hotels. We are definitely Novotel fans after this stay and will book with them again in the future!

Amazing

We absolutely love Novotel hotels and enjoyed our stay at this location. The room was clean and we greatly appreciated the sofa bed already fully made when we arrived! We enjoyed the variety of choices at breakfast, especially the chia pudding for me! My boys enjoyed the hot breakfast options like bacon, egg, and sausage!