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Crossroads Inn & Suites

2.5 star property
Hotel within walking distance of Ripley's Aquarium of the Smokies

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crossroads Inn & Suites

Seasonal outdoor pool
Room, 1 King Bed, Jetted Tub | Premium bedding, desk, blackout drapes, iron/ironing board
LOFT room ,1 king bed with jetted tub | Premium bedding, desk, blackout drapes, iron/ironing board
Exterior
Apartment, 2 Bedrooms | Premium bedding, desk, blackout drapes, iron/ironing board

Reviews

8.0 out of 10

Very good

Popular amenities

  • Free breakfast
  • Connecting rooms available
  • 24/7 front desk
  • Laundry facilities
  • Pool
  • Free parking
Main amenities
  • Daily housekeeping
  • Seasonal outdoor pool
  • Children's pool
  • 24-hour business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Lobby fireplace
  • Vending machine
  • Self-serve laundry
  • TV in a common area
Feel at home
  • Children's pool
  • Microwave
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The price is $84
includes taxes & fees
$75 per night
Dec 2 - Dec 3

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Single Room, 1 King Bed (Seasonal Fireplace)

Single Room, 1 King Bed (Seasonal Fireplace) | Premium bedding, desk, blackout drapes, iron/ironing board

Single Room, 1 King Bed (Seasonal Fireplace)

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Jetted Tub

Room, 1 King Bed, Jetted Tub | Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Jetted Tub

Highlights

Separate sitting area
Fireplace
Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

Standard Room, 2 Queen Beds, Accessible | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Fireplace

Standard Room, 2 Queen Beds, Fireplace | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Fireplace

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Fireplace

Studio Suite, 1 King Bed, Fireplace | Premium bedding, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed, Fireplace

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Premium bedding, desk, blackout drapes, iron/ironing board

Apartment, 2 Bedrooms

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
2 bedrooms
Premium bedding
Blackout drapes/curtains
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Fireplace, Jetted Tub

Suite, 1 King Bed, Fireplace, Jetted Tub | Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Fireplace, Jetted Tub

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for LOFT room ,1 king bed with jetted tub

LOFT room ,1 king bed with jetted tub | Premium bedding, desk, blackout drapes, iron/ironing board

LOFT room ,1 king bed with jetted tub

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
  • Sleeps 3
  • 1 King Bed

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The price is $85
includes taxes & fees
$76 per night
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About the neighborhood

Map
Gatlinburg, TN

What's nearby

  • Anakeesta - 6 min walk - 0.5 km
  • Ripley's Aquarium of the Smokies - 7 min walk - 0.6 km
  • SkyPark - 13 min walk - 1.1 km
  • Gatlinburg Space Needle - 14 min walk - 1.2 km
  • Gatlinburg Convention Center - 15 min walk - 1.3 km

Getting around

  • McGhee Tyson Airport (TYS) - 67 min drive

Restaurants

  • ‪Cliff Top Grill & Bar - ‬7 min walk
  • ‪Tennessee Cider Company - ‬7 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬11 min walk
  • ‪Subway - ‬7 min walk
  • ‪Ole Red - ‬3 min walk

About this property

Crossroads Inn & Suites

When you stay at Crossroads Inn & Suites, you'll be in a great location, within just a 10-minute walk of Anakeesta and Ripley's Aquarium of the Smokies. Guests can enjoy the seasonal outdoor pool or take advantage of nearby snowboarding. Also, SkyPark and Gatlinburg Space Needle are within a 15-minute walk. Fellow travelers say great things about the helpful staff and breakfast.

Languages

English

At a glance

Hotel size

  • 78 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
  • Minimum check-in age: 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 11:00 PM
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite parking limited (max 1 space per unit)
  • Onsite parking includes off-street options

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free self-serve breakfast each morning 7:00 AM–10:00 AM
  • Coffee/tea in a common area

Traveling with children

  • Children's pool

What to do

  • Ski lifts nearby
  • Snowboarding nearby

Working away

  • 24-hour business center

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • 1 building/tower
  • Fireplace in lobby
  • Television in common areas
  • Seasonal outdoor pool

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Grab bar near toilet

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Renovations and closures

The following facilities or services will be unavailable from January 5 2025 to March 31 2025 (dates subject to change):
  • Breakfast

Children & extra beds

  • Cribs/infant beds are available for USD 10.0 per stay

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from April to September

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Best Western Crossroads
Best Western Crossroads Gatlinburg
Best Western Crossroads Inn
Best Western Crossroads Inn Gatlinburg
Crossroads Inn Gatlinburg
Crossroads Gatlinburg
Best Western Crossroads Hotel Gatlinburg

Frequently asked questions

Does Crossroads Inn & Suites offer free cancellation for a full refund?
Yes, Crossroads Inn & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Crossroads Inn & Suites?
Yes, there's a seasonal outdoor pool and a children's pool.
Are pets allowed at Crossroads Inn & Suites?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Crossroads Inn & Suites?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Crossroads Inn & Suites?
Check-in start time: 4:00 PM; Check-in end time: 11:00 PM. Check-out time is 11 AM.
What is there to do at Crossroads Inn & Suites and nearby?
Have fun with nearby winter activities like snowboarding and skiing. Crossroads Inn & Suites also has a seasonal outdoor pool.
What's the area around Crossroads Inn & Suites like?
Crossroads Inn & Suites is a short 6-minute walk from Anakeesta and 7 minutes' walk from Ripley's Aquarium of the Smokies. Travelers say the area is walkable and ideal for skiing.

Reviews

8.0

Very Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Fair

Nikhil, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kimberly, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Whitney, 3-night family trip
Verified Hotels.com guest review

8/10 Very Good

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sally, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kimberly, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Harold, 1-night trip
Verified Hotels.com guest review

6/10 Good

Close to everything
The stay was nice. The hotel is in the center of downtown. The room was nice. You can walk to the strip from where this hotel is located. We would stay here again. We were there about 30 minutes and while getting our things out of the vehicle, out of nowhere he comes a bear.
Victoria A., 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Zachary, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Clean room
The room was clean. The toilet some needed work. The doors told the age of the hotel. Overall it was a decent place to stay. We did have a black bear walk down the sidewalk in front of our room, after crawling out of a truck bed parked a few doors down from our room.
2-night trip
Verified Hotels.com guest review

8/10 Very Good

Business trip
Business trip for extended trade show. Room was comfortable, when gas fireplace that provided a nice ambiance. Lots of upgrades, TV, bath mirror, counter tops, etc, painting. But then they used old switch plate covers, didn’t paint all joints, corners, etc. Mattress very comfortable. Breakfast OK, bring your own salsa! We’ve stayed previously, will most likely stay again.
Charles, 7-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Rebecca, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Damian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mary, 2-night trip
Verified Hotels.com guest review

6/10 Good

Ok room for the price Parking is horrible
perry, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brenda, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Ellen, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Giovanna, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Never again booking this place. We actually checked out just a few hours after checking in because it was so dirty and there was a very nasty smell coming from inside of the room. If we stayed the night we would’ve most likely gotten sick.
Raad, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wendy, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Samantha, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Our stay was Great. Clean, quiet, decent breakfast items. Bed was a little to firm for me.
wanda, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Valerie, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Definitely recommend
The room was roomy, comfortable, pretty well maintained, comfortable bed, my wife requested extra pillows and they were quickly supplied, reasonably priced, trolly stop close by (purple route), eateries close by, right on the parkway, don't leave food in your vehicle as bears might break in which i was told can be a problem at any of the hotel's in town. We had a hreat and comfortable time and didn't break the bank. We didn't swim but they have a nice moderately sized pool for adults and wading pool for kids.
Klayton, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Good place at reasonable price
The room was nice; large & updated; comfortable beds & clean. However outside noises were loud; we kept the fan on constant to help drown them out while we slept. Also, our room was directly below the breakfast room, so there was no sleeping late as you could here the chairs moving on the hard floor above.
ROGER, 3-night trip
Verified Hotels.com guest review

General property information

Travelers Say
"Room was clean Pool was good. My only beef is the electrical outlets in the room are WORN OUT."
Reasons to Book
Room Cleanliness & Property Cleanliness
Check-In Time
4:00 PM
Check-Out Time
11:00 AM