Grand Hotel Amrâth Kurhaus The Hague Scheveningen

The room was not very clean, there was dust under the bed. There was no heating system, and I was cold most of the night. The SPA and wellness spaces were nice but very small. The parking situation was a nightmare, there were queues all the time and it was very expensive. The staff was lovely and very helpful.

concierge had no clue what to do at checkin. Luxury room was a normal simple room,

A fine old hotel in a fabulous position badly let down by restaurant and bar staff who Excell in the sport of utterly ignoring the customer. 5 star hotel with some(!) 2 star staff.

The building is beautiful but the the rooms are very small and too warm with no possibility to cool them down. The hotel is under construction and was wrapped up in plastic so we had no view. We had booked a table to have dinner in the restaurant but it was a mistake. Service was very bad and the food was below average - however the prices weren’t. We wood not recommend this hotel or go back for a second time.

The hall carpets desperately need updating. There needs to be two 2) soaps, one for the Sink and one for the shower. In room 277, the A/C unit is very loose and about to fall off the wall. The nude beige/black/white art charcoal pencil drawings are boring, sad and uninspiring. The place needs more colorful glass art! Those lift the spirits! The food offerings were fabulous, but should be more gluten-free offerings.