Aix-en-Provence (QXB-Aix en Provence TGV Train Station) - 14 min drive
Aix-en-Provence Station - 26 min walk
Restaurants
Le Mogador - 17 min walk
Chez Gaby - 18 min walk
Restaurant Universitaire les Fenouillères - 12 min walk
Restaurant Universitaire les Gazelles - 17 min walk
Le Taj - 16 min walk
About this property
Hotel Novotel Aix en Provence Pont de l'Arc Fenouillères
Located near a train station, Hotel Novotel Aix en Provence Pont de l'Arc Fenouillères is a great choice for a stay in Aix-en-Provence. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Mozami, which serves French cuisine and is open for breakfast, lunch and dinner. Other highlights at this eco-friendly hotel include a bar/lounge, a terrace and a garden. Fellow travellers say good things about the overall property condition.
Languages
English, French, Italian, Spanish
At a glance
Hotel size
80 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and older; COVID-19 vaccination record requirement applies to all guests aged 18 and older
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Room service (limited hours)
Water dispenser
Travelling with children
Children stay for free (see details)
Playground
Children's menu
Working away
Business centre
Meeting rooms
Conference space (1938 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Terrace
Seasonal outdoor pool
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Mozami – Overlooking the garden, this restaurant specialises in French cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Awards and affiliations
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.27 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 19.50 per person
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from 24 December to 26 December:
Bar/Lounge
Dining venue
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 15 per pet, per day
Pool, spa, & gym (if applicable)
The seasonal pool is open from May to October
Policies
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Novotel Aix en Provence
Hotel Novotel Aix en Provence Pont l'Arc Fenouillères
Hotel Novotel Aix Pont l'Arc Fenouillères
Novotel Aix en Provence Pont l'Arc Fenouillères
Novotel Aix Pont l'Arc Fenouillères
Pont Aix en Provence
Hotel Novotel Pont l'Arc Fenouillères
Novotel Pont l'Arc Fenouillères
Hotel Novotel Aix en Provence Pont de l'Arc Fenouillères Hotel
Frequently asked questions
Does Hotel Novotel Aix en Provence Pont de l'Arc Fenouillères offer free cancellation for a full refund?
Yes, Hotel Novotel Aix en Provence Pont de l'Arc Fenouillères does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Novotel Aix en Provence Pont de l'Arc Fenouillères?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Hotel Novotel Aix en Provence Pont de l'Arc Fenouillères?
Yes, pets are welcome. There's a charge of EUR 15 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Hotel Novotel Aix en Provence Pont de l'Arc Fenouillères?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at Hotel Novotel Aix en Provence Pont de l'Arc Fenouillères?
Check-in start time: 3:00 PM; check-in end time: 8:00 PM. Check-out time is 11:00 AM. Contactless check-out is available.
What is there to do at Hotel Novotel Aix en Provence Pont de l'Arc Fenouillères and nearby?
Hotel Novotel Aix en Provence Pont de l'Arc Fenouillères has a seasonal outdoor pool and a garden.
Are there restaurants at or near Hotel Novotel Aix en Provence Pont de l'Arc Fenouillères?
Yes, Mozami offers French cuisine and garden views.
Hotel Novotel Aix en Provence Pont de l'Arc Fenouillères Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
6.8/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
4 Jan 2025
Daniele
Daniele, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
2 Jan 2025
Je recommande
Très bon hotel, personnel très professionnel.
Un séjour agréable
Jean Philippe
Jean Philippe, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
1 Jan 2025
Hotel confortable, calme, personnel accueillant chaleureux et efficace
Jean Philippe
Jean Philippe, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
7 Sep 2024
Poor food selection
Wine and bar selection also poor
The hotel majors on conferences
Astrid
Astrid, 4-night trip with friends
Verified Hotels.com guest review
8/10 Very good
14 Aug 2024
julien
julien, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
16 Jun 2024
Horrible
Aucune communication entre les différents services de l’hôtel, on me demande de payer deux fois les repas, deux fois les boissons… aucun professionnalisme
Emeric
Emeric, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 May 2024
Excellente option en bordure d'Aix. Les extérieurs avec la piscine sont très agréables. Les chambres et le lobby/restaurant viennent d'être rénovées.
Le petit déjeuner et le restaurant sont biens.
Très pratique d'avoir le supercharger Tesla sur le parking. Le centre d'Aix est facile d'accès en voiture
gael
gael, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
5 Jan 2025
HYUN JIN
HYUN JIN, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
30 Oct 2024
jouni
jouni, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 Oct 2024
Muy buen hotel
Yusra
Yusra, 3-night trip
Verified Expedia guest review
4/10 Fair
10 Oct 2024
eric
eric, 1-night trip
Verified Expedia guest review
4/10 Fair
8 Oct 2024
tristoune. bruyant. isolé de tout
aurelie
aurelie, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
29 Aug 2024
Francesca
Francesca, 1-night trip
Verified Expedia guest review
10/10 Exceptional
26 Aug 2024
Fatea
Fatea, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Aug 2024
Julien
Julien, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
13 Aug 2024
Gregory
Gregory, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 Aug 2024
Camille
Camille, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 Aug 2024
Parfait !
Parfait !!! Novotel pour nous est une valeur sûre. Toujours une jolie déco, des chambres confortables et fonctionnelles, une literie de qualité. On a adoré comme d’habitude. On recommande.
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 Aug 2024
Parfait !
Parfait !!! Novotel pour nous est une valeur sûre. Toujours une jolie déco, des chambres confortables et fonctionnelles, une literie de qualité. On a adoré comme d’habitude.
Verified traveller
1-night family trip
Verified Hotels.com guest review
6/10 Good
6 Jul 2024
Chambre rénovée mais triste sans saveur
Couloir authentique de la création de cet hôtel
Pas de bouteille d eau dans le réfrigérateur
Loin des standards novotel
Regis
Regis, 1-night business trip
Verified Expedia guest review
8/10 Very good
17 Jun 2024
Elise
Elise, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
9 Jun 2024
Cherazade
Cherazade, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
5 Jun 2024
morgane
morgane, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 May 2024
L'Bachir
L'Bachir, 2-night trip
Verified Hotels.com guest review
8/10 Very good
12 May 2024
Belle chambre spacieuse rénovée. Hôtel facile d'accès en voiture. Personnel sympa.