Barceló Karmina All Inclusive

Honestly, never thought I'd like that much an stay at the Barceló Karmina, Manzanillo; Comfortable and very spacious room Nice view Balcony with coffee table Large & soft towels 02 led tvs Real ALL inclusive, no need to pay for drinks apart, Nice, attent.personnel, Great internet, Great Italian dinner Gym and spa

All good except for the food was not really good for the price you for staying.

Front desk check in staff was somewhat rude, first room that was given to us smelled terrible and was not clean and on top of that the door did not close fully, went back to the desk and were offered another room in the same area on a higher floor which smelled almost as bad, the furniture was dirty and by worn. Front desk staff said they had nothing else to offer even though other staff confirmed that the hotel was fairly empty. Never once did the staff apologize or offer any other accommodations. And while a refund was given we spent almost 2 hours just to complete the process. Definitely will not stay there or recommend the place to anyone.

Excellent place and great friendly staff

The customer service is awful the worst I have ever seen! They will not work with you at all. Came a day early and walked in at 9pmto get a room, refused to budge on the $300 a night and told me to book online which I ended up doing than had to wait 40 more minutes for them to get my booking. Also with my room guess I had special privileges no one told me about I learned as I was checking out! Food was not the best...frozen pasta at the “Italian restaurant “. And last they charge American prices and pay their staff Mexican prices, a cook there makes $15 dollars a day A DAY! It’s a beautiful resort but I will never stay there again!

Had a great time, people where very nice and the hotel was beautiful the lifeguard was a jerk he made u get out off the pool if u didn’t have on swimming trunks or a bikini no regular shorts or shirts and same went for kids they didn’t tell u this at check In so it was irritating to deal with speacially in the smaller pools for kids where nothing is going to happen to kids I can see that in a deep pool but in the kids pool. Your their to enjoy yourself not to get told to get out and go change or u can’t use the pools

We were in the "premium" level suites. Had turndown service once. There was a dead centipede on the floor for 4 days. After leaving, I realized I left something in the room, called once, emailed 2x and still nobody has gotten back to me. Very slow service and mediocre food.

It was a fun time with great shows, great for family!

Best place and room I’ve stayed at.