When you stay at Touchstone Hotel - City Center, you'll be within a 15-minute walk of Union Square and San Francisco Museum of Modern Art. Also, Moscone Convention Center and San Francisco Bay are just a 5-minute drive away. Fellow travelers say good things about the helpful staff and walkable location. Public transportation is just a short walk: Powell St & Geary Blvd Stop is 4 minutes and Powell St & Post St Stop is 5 minutes.
Languages
English, German, Spanish, Turkish
At a glance
Hotel size
44 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is 11:00 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 8:00 AM–noon
Continental breakfast is offered for an extra charge of approximately USD 18 to 45 for adults, and USD 18 to 45 for children
Policies
Noise-free guestrooms cannot be guaranteed.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
Touchstone Hotel
Touchstone City Center
Touchstone Hotel - City Center Hotel
Touchstone Hotel - City Center San Francisco
Touchstone Hotel - City Center Hotel San Francisco
Frequently asked questions
Does Touchstone Hotel - City Center offer free cancellation for a full refund?
Yes, Touchstone Hotel - City Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Touchstone Hotel - City Center?
Sorry, pets aren't allowed.
Is parking offered on site at Touchstone Hotel - City Center?
Sorry, there's no onsite parking at Touchstone Hotel - City Center.
What are the check-in and check-out times at Touchstone Hotel - City Center?
Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Check-out time is 11:00 AM. Contactless check-out is available.
Is there an onsite casino at Touchstone Hotel - City Center?
No, this hotel doesn't have a casino, but San Pablo Lytton Casino (22-min drive) is nearby.
What is there to do at Touchstone Hotel - City Center and nearby?
Recommended spots to visit include Union Square (5-min walk) and Moscone Convention Center (0.9 mi), along with Lombard Street (1.3 mi) and Oracle Park (1.6 mi).
What's the area around Touchstone Hotel - City Center like?
Touchstone Hotel - City Center is in Union Square, a short 4-minute walk from Powell St & Geary Blvd Stop and 17 minutes' walk from Moscone Convention Center. Travelers recommend the hotel for its walkable location.
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
9.2/10
Staff & service
7.0/10
Amenities
7.8/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
2/10 Poor
Nov 13, 2024
Worst people
I would put zero stars if I could. They kicked us out for no probable reason, finally, my thinking it was because of race . Worst hotel and customer service especially the owner, he should not run this business.
lydia
lydia, 2-night trip
Verified Hotels.com guest review
6/10 Good
Nov 4, 2024
Duc vinh
Duc vinh, 3-night trip
Verified Hotels.com guest review
6/10 Good
Nov 3, 2024
Clean but simple
Quick over night stay for business and don’t want to pay 350 for a room. This hotel was priced right but the old “ get what you pay for” should be taken into consideration.
Small room, very firm double bed with basic sheets and cheap mattress. However the place was clean and there were even some toiletries. The shower was quite old and showed its wear. I thought it was dirty at first but realized it was just etching and deterioration. The staff at the desk were kind and pleasant and for a quick night sleep it was fine. If you re looking for luxury, skip this place. It’s basic but clean and adequate.
Marcelle
Marcelle, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 1, 2024
Mackenzy
Mackenzy, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 30, 2024
Louis
Louis, 2-night business trip
Verified Hotels.com guest review
8/10 Very Good
Oct 11, 2024
Nice stay
Very nice clean room. The hotel had no cable channels. Bathroom nice. A refrigerator and microwave would be a plus.
Edward
Edward, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 8, 2024
Hidden gem
We really enjoyed this hotel, mostly because the staff were so kind and helpful, and the beds were so comfortable. It was HOT, and our room was pretty hot but the fan helped. I think I'll be back.
laura
laura, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Oct 8, 2024
Weiyi
Weiyi, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 5, 2024
Verified traveler
3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Oct 1, 2024
Verified traveler
4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 28, 2024
Chasity
Chasity, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 16, 2024
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 15, 2024
Great customer service. Especially Martina , from the front desk. Very helpful and so was the full staff
Jolaney
Jolaney, 4-night trip
Verified Hotels.com guest review
6/10 Good
Sep 14, 2024
I had unfortunately left an sentimentally important clothing item in my room, hanging up, when i checked out. I returned a few hours later, and whike the staff was kind enough to check for it, the item was gone. I can only assume the employee who cleaned the room threw it away or took it as their own. It's unfortunate you cannot trust people these days.
Verified traveler
1-night business trip
Verified Hotels.com guest review
2/10 Poor
Sep 3, 2024
Danielle
Danielle, 2-night trip
Verified Hotels.com guest review
2/10 Poor
Sep 2, 2024
Leah
Leah, 4-night trip
Verified Expedia guest review
8/10 Very Good
Sep 1, 2024
Louis
Louis, 2-night trip
Verified Hotels.com guest review
6/10 Good
Sep 1, 2024
Louis
Louis, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 22, 2024
The old school flare and decor was inviting and the room was spacious yet cozy. The bed was comfortable. Within walking distance to Union square and lots of dining, shopping and transportation. Later on in our stay we noticed the window latch was not operable. While we notified the staff, unfortunately it was not corrected before we left. Please check your windows and maybe they can change your room if it's an issue.
Jeff
Jeff, 6-night romance trip
Verified Expedia guest review
6/10 Good
Aug 21, 2024
Joe
Joe, 4-night trip
Verified Expedia guest review
8/10 Very Good
Aug 21, 2024
Walking around the area sies not feel safe
Oscar
Oscar, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Aug 19, 2024
Front desk was unattended at times. That said; we didn’t have a long wait for anything.