Microtel Inn by Wyndham Winston Salem - Winston - Salem

Walking into the front door of the lobby it reiked of cigarettes. We went to our room and it was hot and humid. So humid the carpet was wet. It took 12 hours for the room Robbie a comfortable temp. The bed was awful with a giant dip in the middle. Pillows were like pancakes. Bathroom and shower curtain smelled like smoke. Floors were so dirty my feet would be black after 10 minutes without shoes. When we asked for more than the 2 wash clothes 2 hand towels and 2 bath towels we were informed we had to return the used ones first! I use 2 towels to dry. And there was one more person. Then the breakfast.. I have stayed at many Microtels and had a great opinion. The food here was stale bagels, waffles, cereal, yogurt. No protein. Not even hard boiled eggs like all the others or bacon. This location is a bad reflection of company standards. Very disappointed. Between the the smell of mold and smoke in our room how uncomfortable the bed was it was not an enjoyable stay. Won't be at that location again.

good stay, room clean and excellent service. will come again. Winston Salem is my hometown, and I do not stay there any longer. come very often

It's gone downhill a lot. Used to be a good bargain, now it's just cheap and not so great. It smelled like a wet basement. Wifi was worthless. Bed was like a burrito wrap. It was "clean", just in pretty rough shape. Needs a major overhaul.

This is an outstanding hotel for your money!

Room cleanliness is an issue and because the 3rd floor rooms are for smokers the whole environment grads the scent of smoking and mildew.