Vale Resort

amazing food in the restaurant & large luxury room

a one night stay following a get together meal in the restaurant (day following son's wedding). food and service was excellent. room was great, only marked down because of limescale and a lot of black mould on bottom of the shower screen. everything else was top notch

cheryl m, 1 đêm đi nghỉ cùng bạn bè, thg 4 11, 2022

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A very good hotel all round.

mario, 2 đêm nghỉ, thg 2 4, 2022

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Resort is in a nice country location. Limited restaurant menu; inexperienced staff in the bar.

Howard, 9 đêm kỳ nghỉ lãng mạn, thg 1 12, 2022

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The check-in staff and house staff were excellent all 10/10. We had food in the bar at night including inviting someone to join us and I would have struggled to give the service2/10. The food was very disappointing and something as simple as chips - they were awful. There was one young man serving behind the bar and he did try his very best.I did have something taken off the bill but not to the value of food and service.To summarise room/service excellent food awful.

david, 1 đêm đi công tác, thg 12 20, 2021

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Everything excellent, no adverse comments to make

David, 1 đêm kỳ nghỉ lãng mạn, thg 12 19, 2021

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Great golf

Lovely room, balcony over looking the 9th hole. Both course are fantastic would defiantly recommend it and come again

Nicola A, 1 đêm đi nghỉ cùng bạn bè, thg 10 14, 2021

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I've been going to the vale for a number of years and it has slowly lost its lustre. Carpets are getting worn the paints a little rough around the edges. The restuarant/bar menu was a joke and the waiting staff well meaning but ineffectual. I'm off to the vineyard next time.

Chris, 1 đêm đi công tác, thg 9 29, 2021

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Lovely night away.

Dion, 1 đêm nghỉ, thg 7 22, 2021

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Don’t ever stay at the vale resort

First of all check in was good, reception are really helpful but then it went down hill. Bar area was dreadful really not enough staff working here, even what seemed the quieter periods on a Sunday afternoon there was a 30-40 minute wait for a drink, thought bar staff looked fed up and made us feel like we were putting them out. Had to go to the room and pay a £5 charge just to get drinks in a reasonable time. Outside on the bar terrace on a lovely night we were unable to sit due to a gathering of 15+ men round a table being very loud and boisterous with foul language. At the room it seems these boys were staying under our floor and kept us up all night. I made phone call to reception which didn’t help so then after recording the rowdiness we were putting up with I went to visit the reception in the early hours to ask for a refund and that due to alcohol we were happy to get a taxi home the 20 miles to get some sleep. Refund was not possible as I had booked with yourselves and not them direct. They talked me round and said they would sort out the noise which they did until around 3am when it started up again. Being told they have a lot of golfing holidays was not acceptable as if I wanted a party atmosphere to celebrate our 14th wedding anniversary with my wife who is not well at the moment and needed to relax I could have booked to go to Benidorm. Won’t ever be staying here again or recommending it and we go away quite often as a family of 5.

lee, 1 đêm nghỉ, thg 7 4, 2021

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Unhappy customers

The service in the bar was very, very slow. it was a hot day so we were all thirsty. we were waiting for 30 minutes before being served, then when the drinks came about another 30 minutes later. the beers were warm. :-( we order more drinks and they were warm too, although the assistant said they have just came out of the fridge? it was on tap??

Jayne, 1 đêm đi nghỉ cùng bạn bè, thg 6 17, 2021

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