4/10 - Khá
27 tháng 1, 2025
Don’t stay here
I booked this hotel, one because of the cost and two because it stated in the information that breakfast was available. Upon arrival I checked in and went to the room. It smelled like urine. The carpet was badly stained and damaged. There was hair on the bed covers, and bathroom walls, food crumbs on the countertop. Only had 2 bath towels and both standee or possibly dirty, one hand towel and one washcloth. The shower had mold also. I asked the front desk associate if I could get more towels and was told the hotel is fully booked and there was no way to receive additional towels.
When it came time for breakfast I went to the lobby and didn’t see breakfast, I asked if I was late (it was only 8am) and I was told that there is a grab and go breakfast, and was handed granola bars, and told coffee and juice was around the corner. Needless to say I had to go out for breakfast.
The hotel was just very disappointing.
The only good part of the hotel was it proximity to universal studios.
erica
erica, nghỉ 2 đêm cùng gia đình
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