Regal Hongkong Hotel

Generally acceptable except furniture a bit old. The room smells old too.

Second time to this hotel and still seems to be good, love causeway bay area and shops near bye, bit of a tight stay with two kids. Best restaurant right next door best reason to stay here. Wish check out was automated as we always check out in a long que.

Check-in with no mention that only 2 devices could be used per 24 hours for free. No mention of breakfast at all even though room rate included breakfast. Dirty room awaited us. Daily Housekeeping was just a touch and go. Toilet stinks of urine when we checked in. Our bedsheet was dirty with obvious stains left by our baby but sheets were not changed at all the next day.

Bad service, not recomended for breakfast, 5 stars hotel with 2 stars breakfast. We had family tour with 3 child 3 adult, we bought 3 adult and 1 child by hotels.com, while breakfast they charge us 3 child wtih HKD175/child without prior notice while we enter the restaurant. While we complaint that we apply 1 child but why still charge for that? And the receptionist said that 1 child only for extra bed but not for breakfast, but why they didnot give us any notice while we check in. With hk$175/child is not worthy for that kind of poor menu breakfast, and not suitable for children menu. All of this hotel is so dissappointed restaurant of the location. The hotel property is also old need renovation.

Great location, easy to find and spacious for hongkong size hotel. Definitely will return..