Aston at the Waikiki Banyan - Honolulu

Plusses: Great view Extra space Kitchenette Pool/rec area was nice Minuses: Property is dated - furniture is older, popcorn ceilings... Sofabed was unsleepable for a family member with no padding and springs; we had to complain and have a roller bed brought in No aircon in elevators or hallways which were very warm at times Limited TV selection, only about 25 channels and some were asian Some units have long term tenants; the people next to our unit had parties at times and were noticeably loud.

Its similar to staying in a 1 bedroom loft condo/apt. Full kitchen- great for cooking home cooked meals. Wide open floor plan. Bathroom was on the small side. Fast elevators. Plenty of parking spaces. Beach and zoo were within walking distance. Huge BBQ/ picnic area. Trash shute on every floor. Friendly staff. $18 daily resort fee. $20 daily self parking fee.

It was very disappointing. The sofa bed on which our daughter and grandson had to sleep was disgusting. The springs in the mattress poked them in the back and the underside of the mattress had a bloodstain. We complained to the management and they gave us 2 cots for the next 2 nights, which meant having them take up most of the space in the room. We were supposed to get a queen bed and we got 2 twin beds. The place is in need of an update. Everything is very old and well worn.

The hotel was so busy that they had a hard time getting people their rooms by the 1500 check in time. Then the hotel was having hot water issues and there was an "accident" in the pool the day prior but the pool wasn't shocked to clean it until the morning which left the pool and hot tub closed until noon which then became 1500. So as we had to check out by 1300 we were unable to use the pool at all our final morning there. I understand accidents happen but there should have been so form of compensation given which the hotel didn't even acknowledge the inconvenience caused to our family. Overall the room was fine. It was nice to have a kitchen. The rooms could use some updating and newer beds. The elevators are extremely slow (especially for having 4 elevators). The location is good being surrounded by food and shopping with only a 5 minute walk to the beach.

This is not actually a hotel, it's a residential property that rents rooms as hotel rooms. We reserved a queen room but got 2 full beds. We ran out of toilet paper and there was no spare roll. Hot water went out and when they say check in is at 3, they mean 3. And all of that wasn't the worse, got a notice under my door that they were coming the next day to spray for bugs. We had small ants in our room and my buddy and his family had roaches in their room. I will be sticking to the hotel names that I know from now on. The best thing about the hotel is that it is in a great location. But so was the Hilton across the street, the Marriott Courtyard down the street and another around the corner, with a Hyatt across the street from it.