Holiday Inn Express Hotel & Suites Lake Charles, an IHG Hotel

Check in was fast and Easy. The receptionist was so nice I wish I would have got her name so I could mention it on here but I didn’t. She was very friendly and helpful.

Lorianne, 1 đêm nghỉ cùng gia đình, thg 11 10, 2021

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The mask policy was not enforced at ALL during the breakfast bar service. But overall it was nice, quiet and clean. The bathroom could be updated, but generally good.

David, 1 đêm nghỉ cùng gia đình, thg 10 23, 2021

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When we got the we did receive our room that we ordered online n there were plenty of rooms from what we seen. Also there were 3 other couples with the same problem for the amount of money we expected more from what we seen online

Richard, 2 đêm kỳ nghỉ lãng mạn, thg 10 1, 2021

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The night clerk was wonderful, professional, polite and had a lovely disposition. The a/c, set fan on high and set at the coldest setting took 6 hours to begin cooling the room. The a/c seems to not get cleaned inside because you could smell the mildew and mold when it was turned on. The bathroom was utterly disgusting! Black mold on damaged ceiling, pink mold on the floor, rust in the tub and mold. The fixtures were cracked with soap scum, scale, hard water deposits to point where I and my sisters did not take showers. We washed up using the sink instead. My eyes and face were swollen, tongue burning, ears ringing and body itching from the mold, which I’m allergic to. Sadly, I would not stay at this property again. It’s clear that management has not been doing their job long before COVID. The common areas are kept tidy and clean.

anjeanne, 1 đêm nghỉ cùng gia đình, thg 9 24, 2021

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no complaints

Charles, 1 đêm nghỉ cùng gia đình, thg 9 17, 2021

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Convenient location nearby I-10. Good breakfast such as pancake. One comment on wifi. Wifi sometimes disconnected and/or gets slow down. Other than that we sastisfied.

AKIHIRO, 2 đêm đi công tác, thg 8 30, 2021

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Excellent

Very good, located near everything near the interstate.

Ivy, 2 đêm nghỉ cùng gia đình, thg 8 28, 2021

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Looks descent until you get to the room...

The hotel looked descent when checked in. It was in the room that it was gross. There were roaches coming out of every crevice. As soon as we opened the door the roaches came out of the hinges or framing not sure where and this problem was through out the room. In the bathroom as well.

Maria, 1 đêm đi công tác, thg 8 27, 2021

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When we walked in the room it looked like someone had just gotten out of the beds. The bathroom had hair on the tub. The floor in the bathroom was dirty and the tub wasn’t clean. The radio was on with just static noise. It was some where to lay my head for the night. The breakfast was good though

1 đêm kỳ nghỉ lãng mạn, thg 8 14, 2021

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Just an overnight stay.

1 đêm nghỉ cùng gia đình, thg 8 13, 2021

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