Wingate by Wyndham Houston Bush Intercontinental Airport IAH

I was hoping for a better experience given the reviews. But in fact, all the bad reviews are here, are on point. Check-in was fairly quick. The room was somewhat clean. The beds were clean but omg the mattresses, no!! You can’t expect for guest to have a good night sleep on them. Just terrible. There was a dead roach by the TV that wasn’t cleaned after the second day we were there. Our coffee machine wasn’t working and when I asked for a replacement, the front desk took 30min to get to us and on top of that, it was dusty and dirty. Breakfast the first morning was decent and nice. Sunday morning, there was only one person in staff, doing both check-ins and trying to put out breakfast. There was hardly anything available to eat and I must say I felt terrible for him. If you offer a service with our reservation, make sure too have staff to take care of your guest. I was extremely disappointed with this hotel. I will never-stay here again.

I enjoyed the stay considering the low rate. Hospitality was good and breakfast was also good

The bed was horribly uncomfortable and the pillows were a joke. The ac unit was so loud all night it was hard to hear the tv over it. We were supposed to stay 2 nights but we cut our trip short due to how unsatisfactory our nights sleep was. Also when dealing with the front office staff there was a large roach in the lobby that i pointed out to the hotel staff. Won't be coming back.

Did not clean my room also gave me a room I didn’t pay for