Sleep Inn And Suites Bensalem

Not what I expected based on previous reviews

I was uncomfortable from the moment I walked in. The lobby was dark and smelled of cigarette smoke. My room was not thoroughly cleaned. The carpet was disgusting and sticky. The chair had to be replaced because of a nasty stain. We could barely eat in the room. The furniture was sticky and just overall very unpleasant. My daughter had ants on her bed and we left as early as we could to check out. I will never return to that place. It was the worst experience I've ever had at a hotel.

Markita, 2 đêm nghỉ cùng gia đình, thg 9 2, 2021

Nhận xét từ khách hàng thật của Hotels.com

Ac didn’t work but clerk was able to get us a different room. She was EXCELLENT and extremely helpful to all our needs.

Nicole, 1 đêm nghỉ, thg 8 25, 2021

Nhận xét từ khách hàng thật của Hotels.com

Excellent customer service

Excellent customer service ☺️ Clean facilities, accommodating for my entire family. Would recommend.

Melissa, 1 đêm nghỉ cùng gia đình, thg 8 20, 2021

Nhận xét từ khách hàng thật của Hotels.com

Never again!

As soon as you walk in the building it was musty and had a strong odor. As I walked the hallways the smell of marijuana was surrounding us. We felt like we were getting a second hand high being in this hotel. The hotel wasn’t even clean.

dana, 1 đêm nghỉ cùng gia đình, thg 8 12, 2021

Nhận xét từ khách hàng thật của Hotels.com

Needs improvements

Good location but needs an overhaul. New carpet, updated AC units and most importantly the hotel no matter what room smelt like smoke!

4 đêm nghỉ cùng gia đình, thg 7 8, 2021

Nhận xét từ khách hàng thật của Hotels.com

This is not the place to stay! From the time I walked in, and read the sign that said “ sorry we full” I knew i would regret it. The most glaring issue was the customer service! I entered/exited

Ariana, 1 đêm nghỉ, thg 6 19, 2021

Nhận xét từ khách hàng thật của Hotels.com

The grounds were well kept. The place was clean. The third floor reeked of marijuana. One of the lamps didn't have a light bulb. The base of the bed had something sticking out of it so if you weren't careful you would stub your toe. The desk chair isn't great, if you lean back it could tip over. The staff was very friendly.

1 đêm kỳ nghỉ lãng mạn, thg 6 15, 2021

Nhận xét từ khách hàng thật của Expedia

The guy at check in was very nice!!!!!

1 đêm kỳ nghỉ lãng mạn, thg 6 13, 2021

Nhận xét từ khách hàng thật của Expedia

The hotel was outdated. Those hallways carpet needs major cleaning. The room carpet needs to be replaced. The front desk agent needs to be trained how to be friendly. The room was cleaned, but many things needs to be redone. Hire better maintenance personnel.

2 đêm kỳ nghỉ lãng mạn, thg 6 11, 2021

Nhận xét từ khách hàng thật của Travelocity

We stayed there for overnight and was absolutely not happy. The elevator was out of services the whole entirely building was soaked with weed,I could not breathe. The vent wasnt working in bathroom the bathtub wasn't a working either. The only thing i liked that we were able to fit 6 people in one room.

1 đêm nghỉ cùng gia đình, thg 6 4, 2021

Nhận xét từ khách hàng thật của Expedia