El Cid La Ceiba Beach

They have excellent amenities. Check in was easy. Pool area is great. They have a snorkel area which is above and beyond. My son and hubby snorkeled on their own and saw baracudas/ sting rays/ lots if fishes. Life guard on site is friendly and informative. Staff are friendly and helpful. Overall, we had a great stay. The on- site restaurant has a great menu. Their fish dish was super yummy!

1 đêm nghỉ cùng gia đình, thg 8 20, 2021

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This stay was amazing and accommodated all of our needs

Magaly, 2 đêm kỳ nghỉ lãng mạn, thg 8 20, 2021

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I specifically asked for a top floor in an email to the hotel. This was my 8th time staying there. My sister and I also emailed them about having close rooms. When I got there they had put us on 4th floor and my sister on 9th. I asked to please move us to a higher floor. The girl Erica was super rude and wouldn’t change our room. Paying for ocean view was a joke as our whole view to the ocean was blocked by a huge tree. That’s one reason I requested a room higher up in the first place. She was not nice at all. Don’t know abt staying there a 9th time.

Nancy, 6 đêm nghỉ cùng gia đình, thg 8 18, 2021

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Accommodating staff, clean rooms

2 đêm đi nghỉ cùng bạn bè, thg 8 15, 2021

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The Good: Overall, El Cid was a great place for the $. I would stay there again. Most rooms have great ocean view. Grounds were clean. Location is great. Bed was comfy. Room was nice. Maids were great. FYI, We did not do the all inclusive, we ate off property. The Bad: This is a cruise ship day pass resort. Some of the employees ,not all, seemed like they didn't want to help if you needed something. They won't get help if they need it. There definitely is an attitude with a few employees in the restaurant. It seems like some use the language barrier to not help by not understanding you. They would get annoyed if you persisted in a request that they didn't want to perform. For example, I requested an ice bucket for our few extra drinks that we had bought at pool bar, I had seen ice buckets in use while we were on the patio. I asked the waitress for an ice bucket, first she acted as not understand me. After much back and forth with the waitress being adamant that they didn't have ice buckets. I finally asked her to ask the manager. At this point I was wondering why such a hassle to get an ice bucket, as the August sun and heat was off the charts and our drinks were warming as we held them. The waitress came back with a bucket full of ice in minutes. Not all Americans are jerks and please do not treat all of us like we are, treat us with respect, just as I try very hard to treat all Mexicans with respect. Thank You

douglas, 2 đêm nghỉ, thg 8 8, 2021

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Amazing

The best hotel and staff in entire Mexico! Staying here for 3 years for business.

1 đêm đi công tác, thg 7 28, 2021

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The pool area and the small access to the ocean was really nice.

1 đêm nghỉ cùng gia đình, thg 7 22, 2021

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The staff at El said was very friendly and helpful. All areas were very clean and you could see people continuing to clean every inch of it including the windows daily. All staff members were very friendly and greeted you every time you passed with a smile and even some of them their hand over their heart and a nod when they said good morning. The beach area was beautiful and clean. The end of every day people were raking the sand to make it look perfect for the next day. The water out in front The property was great for snorkeling. It was very clear and had lots of marine life. We saw eel, stingray, and many colorful fish. There is an on site dive shop with an amazing instructor named Jose Ku. He was very patient, calming and informative. That was my third beginners dive and it was the best ever! I would definitely stay here again!

6 đêm nghỉ cùng gia đình, thg 7 14, 2021

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It was quiet and the staff was very friendly

1 đêm nghỉ cùng gia đình, thg 7 10, 2021

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The hotel is cute location , but the sofa bed is the most uncomfortable bed my boys have ever been. The sofa bed was so hard!

2 đêm nghỉ cùng gia đình, thg 7 8, 2021

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