Hyatt Residence Club Key West, Beach House

It was amazing , people are super nice and very helpful

It was a great stay! Rooms were well appointed; staff was so helpful. Pool and resort area beautiful!

Everything was great during the stay, except they double charge me at the end. I already paid in full with hotels.com upfront but they still charged me the whole amount again. I contacted them several times and still waiting for their refund ☹️.

A excellent hotel with great location.

Was not bad but not good at all. I came to do late check in, I was so tired with my family because I did a long drive and I wanted to go to bed asap but after did the check in and the at the front desk show me everything about the resort I went to park the car and there was no spot available for me... And the man at the front dest said to me you have 2 spot parking one inside and one outside but in reality I had to park my car on the street and it took me more an hour to find that damn spot...