Royal San Marco Hotel

Excellent location, clean and kind employees; however, room was so uncomfortable.

Good location but needs better breakfast options... room was a bit cramped

First stop Venice and Royal San Marco is in the perfect spot, right off the famous square. Very good front desk staff, great breakfast and friendly people. Perfect location.

We stayed one night left for a cruise and then came back for four nights. They put us in a suite the first night which we didn’t ask for. The room was ok except for the bed which was old and low to the floor and uncomfortable even the pillows. Then we left for a cruise. They kept one bag for us because we didn’t need it on the cruise. We come back and we have a different room which I expected but very small room, the bathtub you could hardly move and the bed was terrible old, low and very uncomfortable and so were the pillows. The so called canal view was a slight peek you seen a little water and nothing else. I went to use my blow dryer the outlet didn’t work.. I reported it and they had that fixed later. During our stay my socks I wear to bed were missing. I put them in same spot all the time. I reported it and they acted like I misplaced them. They were never found. Then two days before we asked for our bag they were holding and couldn’t find it and their attitude they had was terrible. I gave them two days to look for it. I had enough by then & I went down there and said I would look for it. Finally as if bells clicked in their head and went upstairs and came down with the bag. We had needless grief and made us very unhappy. I would never go there again. The only thing they had going for them it was close to St Marks Square

We were very pleased with our stay at the Royal San Marco Hotel in Venice, Italy. The location is perfect for access to San Marco Plaza and the water taxi docks. Our room was wonderful! It was very large, clean and comfortable! I loved all the antique furniture pieces throughout hotel! The hotel staff was very friendly and pleasant. The breakfast was very good, many choices of breakfast foods. I would definitely stay again!

Excellent location and clean but: shabby, small room with old style Italian wet room which leaked water into the bedroom. Very noisy, paper thin walls so not great for sleep. Breakfast was chaotic, one member of staff trying her best to clear tables and replenish food, plates, cups etc. out of a four night stay we only attempted two breakfasts then went to nearby cafes for the others. Reception staff, non caring and unprofessional. We only stayed here as the sister hotel Albergo Cavalletto & Doge Orseolo (which is great!) was fully booked. Will certainly not stay at Royal San Marco again.

Excellent location. Hotel looks to be under remodeling not problem to our stay but you can see some bag and furniture in the hall. If remodeling rooms a few suggestions: add USB plugs in the power plugs (now everybody is using more than one device that needs to be charged - this will help non European visitors that need to have a power adapters)

Nice location Next to everything Bed was hard as a rock, not sure if that’s normal for Venice But was not happy with the comfort considering the cost of the hotel

Good place to stay, old and traditional hotel.

It was close to St. Mark’s Square and we were only there for one night. The room was a little small but the bathroom had a good size shower. It was great that the air conditioning worked well as it was hot outside. The breakfast was good.