Best Western Galleria Inn & Suites

Bed was not comfortable, sheets looked dirty.

It was great.

Really comfortable bed. Stayed one night only for business. Would stay again

There are so many things to say about this place. Buffet breakfast is not, it ends before it's time to end. Breakfast buffet is basically eggs and sausage that are cold and not refilled. Beds are not comfortable since the bed tops are missing. You'll feel all the matress springs and wires. Staff was very friendly that's what helps this place.

Hotel conditions and location were perfect for my stay. The pool was unexpectedly closed and was marked with a sign that began in October 2019 and said closed until further notice.

Front desk staff seemed a touch unaware of things happening and the room smelled like the carpets had been flooded and dried moldy. The smell of the room really was so bad I had to sleep with my nose covered. Besides that, the bed was the most uncomfortable full spring mattress and the bathroom towels were stained and smelled sour. I knew paying a lower cost for a hotel would result in lower quality but this wasn’t even worth the almost $100 a night after service fees. Really really unfortunate stay. I would not recommend this hotel to anyone and will not stay here again.

The smell of mold in the room was very smelly. When asked if there is an odor eliminating spray on the front. I was told that there was no such thing

The room was great the bed was comfortable to stay was nice yes we would stay again

It might of been because of the tropical storm but the room was humid and muggy and if i adjusted the temperature it would be really freezing but otherwise everything else was good.

Great location, everything was great. The breakfast was good for a hotel in this price range.